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You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays. You explain to her that the change needs to go through the change control system. You explain that a change control system does all of the following, except:
A. Document procedures for change requests
B. Track the status of change requests
C. Describe the management impacts of change
D. Determine if changes are approved or denied
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You are the project manager for a top-secret software project for an agency of the United States Government. Your mission, should you choose to accept it, is to complete the project using internal resources. The reason is because getting top secret clearances for contractors takes quite a bit of time and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Slowly but surely your programmers are taken off this project and reassigned to the executive director's hot new project. Which of the following type of project ending is this? A. Starvation B. Extinction C. Addition D. Integration
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. As a potential bidder for this project, you worked on the RFP response and submitted the proposal. When the selection committee received the RFP responses from all the vendors bidding on this project, they used a weighted system to make a selection. Which process did this occur in? A. Source Selection B. Solicitation C. Requisition D. Contract Administration
Procurement audits review what? A. The procurement process from Procurement Planning through Contract Administration B. The contract administration process from Solicitation Planning through Contract Administration C. The procurement process from Procurement Planning through Contract Closeout D. The contract administration process from Solicitation Planning through Contract Closeout
You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. Resources are not readily available as they are currently assigned to other projects. Jack, an expert crane operator, is needed for this project two months from today. Which of the following skills will you use to get Jack assigned to your project? A. Negotiation and influencing skills B. Communication and organizational skills C. Communication skills D. Problem-solving skills
Project managers use this conflict resolution technique most often： A. Smoothing B. Confronting C. Naming D. Forcing
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars. What is the most appropriate response? A. Report her to the management team. B. Request that she immediately return the information, citing conflict of interest and violation of confidential company data. C. Do nothing as she has the proper level of access rights to the data and this information showed up unintentionally. D. Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.
You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the scope statement and scope management plan for this project. In your interviews with some key stakeholders, you conclude which of the following? A. They understand that the scope statement assesses the Stability of the project scope and outlines how to incorporate scope changes into the project. B. They understand that the scope management plan assesses the stability of the project scope and outlines how to incorporate scope changes into the project. C. They understand that the scope management plan is deliverables oriented and cost estimates can be easily derived it. D. They understand that the scope statement is deliverables oriented and cost estimates can be easily derived from it.
Project selection criteria might include: A. Benefit measurement methods B. Constrained optimization analysis C. NPV calculations D. Potential market share or increased public perception
Which of the following compression techniques increases risk? A. Crashing B. Resource leveling C. Fast tracking D. Lead and lag
A project is considered successful when: A. The product of the project has been manufactured. B. The project sponsor announces the completion of the project. C. The product of the project is turned over to the operations area to handle the ongoing aspects of the project. D. The project meets or exceeds the expectations of the stakeholders.
You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled, and you continue to produce the product with the newly discovered enhancement. As the project manager, you know that a change has occurred to the product scope as the glitch changed the characteristics of the product. Which of the following is true? A. Changes to product scope are reflected in the project scope. B. Changes to product scope are reflected in the integrated change control plan. C. Changes to product scope are a result of changes to the product description. D. Changes to product scope are a result of corrective action.
Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are: A. Grades of quality, fitness for use B. Fitness for use, zero defects C. Zero defects, fitness for use D. Cost of quality, zero defects
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