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Which of the following describes the cost of quality associated with scrapping, rework, and downtime?
A. Internal failure costs
B. External failure costs
C. Prevention costs
D. Appraisal costs
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What type of organization experiences the least amount of stress during project closeout? A. Projectized B. Functional C. Weak matrix D. Strong matrix
What are the Quality Planning process outputs? A. Quality management plan, bench marking, checklists, evaluation criteria B. Quality management plan, bench marking, operational definitions C. Quality management plan, checklists, inputs to other processes D. Quality management plan, operational definitions, checklists, inputs to other processes
You are a project manager working for Mail House King. Your company processes orders for several mail-order catalog companies. Your project is to install new mail-sorting equipment and software. You’ve had some problems and experienced some variances so far during the project. Your project sponsor has asked for an EAC. You know the following information: PV = 800, BAC = 700, EV = 675, AC = 750, and ETC = 30. Which of the following is the correct EAC given the circumstances? A. 778 B. 780 C. 861 D. 833
You are project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a project charter should be published prior to proceeding to the Planning processes. All of the following are true regarding project charters except: A. Project charters always include cost and time estimates. B. Project charters always include the product description and business need for the product. C. Project charters recognize and acknowledge the existence of the project. D. Project charters commit organizational resources to the project.
What are the tools and techniques of the Contract Administration process? A. Contract change control system, payment system, payment requests B. Contract change control system, contract negotiations, payment system C. Contract change control system, contract negotiations, contract changes D. Contract change control system, performance reporting, payment system
Which of the following describes the Executing process? A. Project plans are put into action. B. Project performance measurements are taken and analyzed. C. Project plans are developed. D. Project plans are published.
PERT is: A. The longest path B. A weighted average technique C. A simulation technique D. Widely used in practice to determine schedule durations
You’re promised your team two days of paid time off plus a week’s training in the latest technology of their choice if they complete their project ahead of schedule. This is an example of which of the following? A. Achievement theory B. Expectancy theory C. Maslow's theory D. Contingency theory
Your project has experienced some changes to the agreed-upon WBS elements. The changes were approved through the proper change control process. The WBS changes may in turn require which of the following? A. Scope changes B. Cost changes C. Schedule revisions D. Risk response changes
As a project manager, you know that the most important activity to ensure customer and stakeholder satisfaction is which of the following: A. Documenting the requirements B. Documenting the performance measurements C. Reporting changes and updating the project plan and other project documents where appropriate D. Reporting project status timely and regularly
You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
What are the qualities of a good project manager?
Design Patterns 
