If tester report a bug & developer is saying this is not a
bug. What sud tester do in this situation??
Answers were Sorted based on User's Feedback
Answer / susanta
Tester should go through the docuements more seriously then
check the bug,If error occuring then should contact senior
person like TL or Manager in the company or else can
discuss it on review meeting.
Is This Answer Correct ? | 1 Yes | 0 No |
Answer / radhika
If the developer is not accepting it as a bug then reasons
may be
1. it may be a feature and tester might has understood it
as a bug
2. tester may be following the old requirement whereas it
has changed for that feature where he has found that bug or
3.defect may out of requirement... so better go for
checking all these possibilities, it will enables to be
confident if none of these are true and report it to
TL/manager...
Please Let me know am I right or wrong...
Is This Answer Correct ? | 0 Yes | 0 No |
Answer / mudaseer
escalate the issue to tl or manager.always don't compromise
with developers because if the end user or client reports
the bug which you had already found they will blame you
Is This Answer Correct ? | 0 Yes | 0 No |
Answer / poonam
I think if the tester reports a bug and he/she is very much
confident on his/her finding than he should be affirm on
his findings and also with support of developer should
analyse it to know exactly root cause of it. Tester should
help the developer by doing all the steps again in
reporducing the bug.
Is This Answer Correct ? | 0 Yes | 1 No |
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