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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
2 13771First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
4695Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.
2832Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
2506Post New Call Centre AllOther Questions
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
What according to you,is the most important requisite of a call centre executive?
what is us staffing? describe the complete life cycle of the us staffing
What questions are asked at the Data Processing Unit?
provide example where initiated and followed up on a project until its completion ?
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
what are your good qualities to be a team leader
How would you sell a used toothbrush? A broken pen? A bitten apple?
What steps will you take to deal with an unsatisfied customer?
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
How do you handle constructive criticism?
Why we promoted you as senior Team leader
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
How to deal with unreasonable customer demands?
describe a person
