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Call Centre Interview Questions
Questions Answers Views Company eMail

Which was the most embarrassing moment you had with a Client? Any time you have faced a situation with the client where the client was not agreeing with you. How did you react?

Genpact,

1 4058

Manage Team Members Leave What you will do when you have 4 members team and two person need leave for the marriage purpose?

Wipro,

2267

Team Acceptance What you will do if the person in your team doesn’t accept you because they are quiet old in the project?

DELL,

2633

Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

2715

Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

2241

If conflict arrises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people ?

1 5024

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2499

How will the deliverables be measured in terms of time to be spent ?

2313

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2355

If conflict arrises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people ?

HCL,

3 8869

what is your memorable movement& who is your role model

2 7434

I want some Topics that is being asled in Interview?

5 10214

why do you want to join bpo?

IBM,

6 13050

What will be the Salary of a fresher in Dell company for non-voice process?

Genpact,

3727

what is MIS report, how can u prepered MIS report give me an example ,and sho that?

HCL,

3 12056


Un-Answered Questions { Call Centre }

How describe our city(banglore) in a topic round during the interview time?

2746


why you are opting BPO jobs if you having a degree of MSc?

2705


What is area of interest?

2507


What are the key aspects that can help to improve your customer service?

1255


why job in wipro?

6968


Your expected salary?

2392


fullform of bku

2464


what would a proxy server do?

2342


Tell me about your memorable day or your favourite movie

988


why dell only ?,

2889


who or what in your life would you say influenced you most with regard to your career objectives?

2958


tell me yours mothers daily routine , fathers, your's

3021


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2881


Give me an example of how you have dealt with an under-performing team member in the past.

2223


2. The physical facilities are visually appealing

3032