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Call Centre Interview Questions
Questions Answers Views Company eMail

Which was the most embarrassing moment you had with a Client? Any time you have faced a situation with the client where the client was not agreeing with you. How did you react?

Genpact,

1 3998

Manage Team Members Leave What you will do when you have 4 members team and two person need leave for the marriage purpose?

Wipro,

2210

Team Acceptance What you will do if the person in your team doesn’t accept you because they are quiet old in the project?

DELL,

2572

Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

2661

Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

2185

If conflict arrises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people ?

1 4930

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2446

How will the deliverables be measured in terms of time to be spent ?

2258

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2319

If conflict arrises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people ?

HCL,

3 8715

what is your memorable movement& who is your role model

2 7350

I want some Topics that is being asled in Interview?

5 10071

why do you want to join bpo?

IBM,

6 12827

What will be the Salary of a fresher in Dell company for non-voice process?

Genpact,

3684

what is MIS report, how can u prepered MIS report give me an example ,and sho that?

HCL,

3 11944


Un-Answered Questions { Call Centre }

all question of related to window 2003 server

2415


Are you a good team player?

2480


I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2823


Why do you want to become a Quality Analysist and what will be your profile in this position?

3557


Do you have exposure to Quartile management ?

2171


relate ur course to data analyst job...my course is BS Management..

2443


how to give your interoduction ,what are the necessayr thing which about we talk .

3043


CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2878


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2567


Your last travel experience?

2000


what are your contribution in this company?

2942


How good are you with computer skills? : bpo

1264


Please outline and describe your current targets and KPIs How do you ensure you achieve these?

2315


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2518


What is Smart Work and Hard Work ?

2498