Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

why are u looking a job in call centre

7 11418

according to your definition of success,how successful have you been so far

LIC, RBI, SEBI,

3 19962

In your current or last position, what were your most significant accomplishments? In your career so far?

1 10245

Had you thought of leaving your present position before? If yes, what do you think held you there

2933

Would you describe a few situations in which your work was criticized

1 8735

If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

ARA, ARA Call Centre,

3660

How would you describe your personality?

iEnergizer, Mphasis,

2867

What are your strong points?

Dhampur Sugar Mills,

5 45483

What are your weak points

3 11592

hey.. what do you know about HSBC??

HSBC,

5135

What are the question being asked by HSBC???

HSBC,

2842

Could anybody tell me ..... Does genpact has non-voice techsupport? What is the selection procedure for GENPACT techsupport fresher? Which companies have non-voice techsupport?

3706

2 batsmen each on 94. 7 runs to win inlast 3 balls. Both make unbeaten 100 . how?

Hinduja Global Solutions, Infosys,

24 189049

what is the minimum qualification for call centre jobs?

Vodafone,

23 67032

What are the rounds taken in the interview for all call centers. What are the training period and training given to the agents of the call center.

1 3884

Un-Answered Questions { Call Centre }

Would you take up this job if we offered it to you?

2440

Whatb is Bpo? What is Call centre? What is Telemarketing?

2644

sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

2821

What is backend?

1268

Tell me something about your college and your course why do you choose that?

2301

abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2952

I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

3171

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2579

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

2007

Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

2602

For implementing a crm solution to your business what things need to take care of?

1267

What is voice process

2996

What’s your area of opportunity?

5739

What part of BPO do you like and dislike?

3538

Will you be happy to re-locate, if required?

2739

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