what is for call centre
what is voice and non voice and what is the eligiblity for
this job

Answers were Sorted based on User's Feedback



what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / bsrboyina

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Is This Answer Correct ?    399 Yes 33 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / aman sodhi

call centre is a customer service provider. In voice we have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

Is This Answer Correct ?    148 Yes 25 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / neha

call centre is a medium where customer problem is solved.or
we can say it is a center of information of a particular
subject. Here cutomer asked some questions to a particular
object and problem is solved to some extent and give
satisfaction to the customer.
Here voice means sound, means problem is solved by using
telephone , mobile etc. it means problem is solved without
directly contact, only with voice.
non-voice means transfer information by using e-
mails,corrier,sms etc.

Is This Answer Correct ?    82 Yes 23 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / amit bhardwaj

call center is a medium of intraction between customer and
the company.Here voice means sound,means that problem of
customer is solved through phone also company provide
information about their new product,policies and any
changes which company has made. this service is also called
as inbound or outbound process.
Here non voice means that all the customer queries are
solved through e-mail. this service also called as web
process.

Is This Answer Correct ?    44 Yes 15 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / call centre is nothing but cu

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Thanks for Marking this Answer 1 Bsrboyina


Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

Thanks for Marking this Answer 0 Aman Sodhi

Is This Answer Correct ?    29 Yes 6 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / guest

SORRY YOU SHOULD TRAIN ME

Is This Answer Correct ?    28 Yes 18 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / sapience bpo

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Is This Answer Correct ?    14 Yes 5 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / uche edward

A means a customer service, where customer call in (inbound)
for more information on product and services or to be
assisted with challenges or get answers to question on
product, or (outbound)call customer to educate or know
their take on already existing service or new product or
how they can be served better.
Voice means information would be communicated over the
phones or on contact.
Non-Voice encompasses every other process through which
information on product and services is passed other than
voice, eg e-mails, internet, sms, etc.
Eligibility for this job; Excellent communication,
interpersonal and good listening skills, good problem
skills, good product knowledge etc.

Is This Answer Correct ?    17 Yes 10 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / saranya s

CALL CENTER IS WHICH USED IN ALL BUSINESS IT SHOWS THE
GROWTH OF THE CONCERN.
VOICE IS NOTHING BUT REACHING PEOPLE OR CUSTOMER THROUGH
TELEPHONE
NON VOICE WHICH REPRESENTS THE WORK USING IN THE SYSTEM AS
DATA ENTRY,PROCESSING AND DESIGNING ETC

Is This Answer Correct ?    11 Yes 6 No

what is for call centre what is voice and non voice and what is the eligiblity for this job..

Answer / sruthi

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Thanks for Marking this Answer 1 Bsrboyina


Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

Is This Answer Correct ?    9 Yes 6 No

Post New Answer

More Call Centre AllOther Interview Questions

Why do you want to join a BPO at this age itself?

1 Answers   Spanco,


What is the Difference between Windows XP and Windows Vista ? Rohit 9891345442

6 Answers   Galaxy, HCL, HP,


why do u want to join a call centre ?

4 Answers   Genpact,


why you take histroy in MA.

2 Answers   IBM,


what is the role of a TL ?

9 Answers   Aegis, FirstSource,






What you lacks as a professional.

4 Answers   BA Continnum Solutions,


What Are Three Positive Things Your Last Boss Would Say About You?

9 Answers   IBM, Wegmans,


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

0 Answers   Spanco,


if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

2 Answers   ACS,


i am 10 pass with cbse board can i get a job in call center

2 Answers   Call Centre,


tell me some thing about ur college

1 Answers   Mantec, TATA,


1.How to describe my school days

12 Answers   ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,


Categories