How do you deal with a difficult customer?
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Answer / sanya
Well...CUSTOMERS ARE NEVER DIFFICULT. Difficult are their
queries,which can be handled by understanding what the
customers exactly needs...and then can solve his queries.
always Remeber "CUSTOMERS ARE ALWAYS RIGHT"!!
| Is This Answer Correct ? | 36 Yes | 3 No |
Answer / jatin
First of all i listen the whole problem.
Then I will try to make it's possible solution with calm
mind. If he/she is wrong, then i will explain him/her about
their mistakes. and I will trace the whole problem
remaining in company's rules and regulations.
| Is This Answer Correct ? | 10 Yes | 0 No |
Answer / wasee
Customer is very Precious so first understand their
problems and show sympathy politely be calm while you
speaking with customer try to solve their problems with
satisfaction
| Is This Answer Correct ? | 8 Yes | 0 No |
Answer / sushil shukla
first of all i listen all the concern of the cutomer
carefully and then apologies for the conern , and then gave
the right solution to the right concerned , and request him
pls contact us if u r facing any concern related to the
services and related to the product .
| Is This Answer Correct ? | 9 Yes | 3 No |
Answer / atul uppal
First of all i will try to understand that why the customer
is angry i will listen the whole problem of the cumtomer
carefulle after listening the customer i will show the
empathy towards the customer problem than i will make best
use of resources to make cumtomer happay than i will take
lopback.
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / bhuppi
first of all , i would like to tell u that customers are
always right,first i listen customer query then at that
moment i decide that how to handle this customer, as well
as i try to give handhold solution to the customer and one
thing more just keep in ur mind customers are always right.
| Is This Answer Correct ? | 7 Yes | 4 No |
Answer / anand kumar s
i dont think that there is a difficult customer, bcs, we
sold our products to the customer, so we r the
responsiblity for that to sorted out all the queries from
the customer to make them as a permanent customer, first
apologies for the inconvinece caused to the customer what
ever it maybe,then prob the customer with a patience to
understand the problem of the customer,then try to rectify
the problem in a single shot, in case if u can't, inform
the customer that i need some to resolve your problem with
polit manner,if customer accepts we must complete it with
in the TAT.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / hussine
customer has become a "king" . you have to take into
consideration the costumer relationship and every
costumer's paticular context in order to serve him/her
properly
your friend hussine
kari_z_man@hotmail.com
| Is This Answer Correct ? | 1 Yes | 5 No |
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