Interested to Buy Any Domain ? << Click Here >> for more details...
what is for call centre
what is voice and non voice and what is the eligiblity for
this job
- 15 Answers
- 114393 Views
- Accenture, Banana Outsourcing, BPO, Genpact, HCL, HSBC, IBM, Infosys, Sparsh, Sutherland, TCS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / bsrboyina
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
| Is This Answer Correct ? | 399 Yes | 33 No |
Post New Answer View All Answers
what i will tell if they ask what is your salary expectation for a fresher?
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
How one can improve customer interactions?
Tell me your mother daily routine
What are the steps you follow when you appraise an advisor ?
What is the biggest challenge you have faced in work in the past 12 months?
why do u want to leave the last organization ?
9. Insists on error-free records
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Speak on your unforgettable or memorable day for two minutes?
what is your career aspect & if they asked in general what should i answer?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
What difference will you make if you are selected as a team leader for this post
Extra initiative by u in your current organization other than your KRA (Routine work)
