Answer / renuka

Remedy- It is ticketing Software Tool , the issue is created by the end user it is called as ticket all this tickets are maintained in the remedy software.

Here the level of issues like P1, P2, P3, P4 are mentioned in the remedy software, according to the level of the issues will be assigned to the particular department like SD, MM, PS,FI, CO...etc.,

Here the line of tickets formed in a que...thn the T.L will assign the particular tickets to the team members, the higher priority level of issues will be solved by the T.L along with the team if the issue is critical

Answer / manoj kumar guin

Remedy is a supporting tool .

In this we generaly get the issues in forms of tickets
bassed on priority. And analyse the issue and provide the
solution as per the SLA.Issues regarding all modules of Sap.

Thanks
Manoj
(7846824740)

Answer / saikrishna

remedy is a tool, which is use full for to get the tickets or errors.

Answer / barath

REMEDY is a Third party Tool or it is a Tracking toll,
which is used to track the issues, what ever the requests
getting from customer we need a create in terms of PMR
(Problem Managemnt Report),and also it is used to monitor
Service Requests,Change Requests and problem managmentt
reports.
For Example TALLEY it's tracking Account related issues,
same manner REMEDY is using for track the issues.

Answer / noor.idea

it is a ticketing tool,used between the sap consultant and
the core user or customer, for the purpose of conversation
and resulation of the issue.
EX: if a customer get's an error, then the custome have to
enter into the tool and raise the issue...(it is just like
a gmail, if we want to send any msg, we will enter into
gmail and send the mail, this is also the simelar, but here
it is remedi insted of gmail).

what is the difference b/w item cat group and general item cat group?thank in advance

4 Answers  

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Can I set a delivery block for a customer on particular sales area. yes pls explain? thanks in advance.

2 Answers   Wipro,

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While a Quotation is created, it has to be approved by some authorized person, how to configure this??

1 Answers   IBM,

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I configure pricing procedure and it works in the regular sales order are 1100/20/20 correctly and shows the correct calculation but in the third party sales order, I use the same pricing procedure in the sales area 1100/50/20 and the system shows the net value but it does not calculate total price and total price is zero. So I want to know that sales area and item category has relation with pricing procedure or not? What should we check?

2 Answers  

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It is heard that an experience certificate should be shown in my c.v. to get a sap job ; In that case my question is -- - one and half years of experience or two years of experience ---- does it indicate fresher ? I am asking this because if no company is recruiting fresh sap candidate then how could I get my first job [ shown in my c.v. ] ? How should i prepare to get a job in this case ? I am an mba and also having sales experience for 5 years .

2 Answers  

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how can you design copy control?

3 Answers   IBM,

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What is your role in implementation project?

1 Answers   Bosch,

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How is an item category determined?

6 Answers   Wipro,

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when ever we are creating a rental contracts, if we go for the item level data in va44, revenue is not recognizing, which leads the plant and division is not copied in the item level data, please send if any one knows the answer ASAP.

0 Answers   Accenture, TCS,

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How can we make sure that a purchase order no entered once cant be entered again?

3 Answers  

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WHAT DO U MEAN BY DEPENDENCIES IN VARIANT CONFIGURATION

1 Answers   KPIT,

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What is material account assignmanr group , Paramater for determining right GL account?

4 Answers   Reliance,

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