Answer Posted / renuka
Remedy- It is ticketing Software Tool , the issue is created by the end user it is called as ticket all this tickets are maintained in the remedy software.
Here the level of issues like P1, P2, P3, P4 are mentioned in the remedy software, according to the level of the issues will be assigned to the particular department like SD, MM, PS,FI, CO...etc.,
Here the line of tickets formed in a que...thn the T.L will assign the particular tickets to the team members, the higher priority level of issues will be solved by the T.L along with the team if the issue is critical
| Is This Answer Correct ? | 5 Yes | 0 No |
Post New Answer View All Answers
What are the user exits?
List the system modules that are included in the financial application component?
What are the responsibilities of "core team" and "functional team" in an implementation?
How do you control entry possibility of condition values at order through condition type settings?
What are the customizing settings in pricing procedure for tax condition type?
what is the partner process ?
What is the importance of customer account groups?
Explain the term "as is" ?
9. Any three major issues faced in the support project? what kind of issues they were
What is sap sales and distribution?
Define the term consignment stock?
is LE module is better than SD module to get a job in SAP? becouse i think sd consultant are more than LE is it?
A is your client; b is your client’s customer. B need x material, but x material is now out of stock, then you can solve this problem?
We want to explode bill of material automatically at time of order entry and explode an equipment bom in the sales order. What are the setting required?
List the basic elements of a customer master record?
