What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!
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Answer / level 1 manager certification
Shrinkage = WO+PL+UL/Total Staff
Eg: Total Staff is 15
Scheduled is 12
Week OFF is 2
Planned Leave is 1
Unplanned Leave is 1
Then Shrinkage = (2+1+1)
------- *100 = 26.6%
15
Attrition % = Total No, of people attrited
------------------------------ *100
(Open Head Count + Closed Head Count)
-----------------------------------
2
Total No of people Resigned + Absconding + Terminated =
Attrition
| Is This Answer Correct ? | 19 Yes | 21 No |
Answer / prabal
Shrinkage:
No. of heads who did not report to office
(Weekoff+Leave+Unplanned Leave)/Total number of hedcount
rostered for the day*100
Attrition:
No. of heads who left the organization /(Opening
Headcount+Closing headcount)/2*100
| Is This Answer Correct ? | 3 Yes | 5 No |
Answer / krishna pathak
For attrition to calculate it is very easy =No.of people attrition/Avg.of opening and closing headcount*100
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / vijay
Shrinkage its a presentage of headcounts those are not present on reporting day however they are on planned or unplanned
formula
planned leave+unplanned leave/ totle headcount
example
Headcount = 20
planned leave( week off+ pl+ leave with permission)=2
unplanned = 1
=2+1/20*100= 15%
Attrition is the parcentage of headcounts those are left or on resign time in current month
formula
Opening count+closing count/(2)/no of attride
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / amit
Shrinkage:- Number of absent agents, which are roasted and they are not come on that day, that is call shrinkage.
Formula: Number of Absent Agents/ Total count of Agents * 100
Example: Number of Absent Agents:- 4
Total count of Agents:- 20
Shrinkage(%):- 4/20*100 = 20%
____________________________________________________________
Attrition:- As per the forcast and manpower, we lost any single person that is call attrition.
Formula:- Number of Attrition/ opening count of Agents+ closing count of Agents*100/2
Example:- Number of Attrition: 2
Opening count of Agents: 20
Closing count of Agents: 18
Attrition(%):- 2/(20+18)*100/2 = 10.52%
| Is This Answer Correct ? | 1 Yes | 4 No |
Answer / sandeep thakur
Attrition Formula
Example
OHC = 50
CHC = 45
Attrition = 5
opening count+closing count
50+45 =95
sum/2
95/2= 47.5
number Of Attired Agent/47.5
5/47.5=11%
| Is This Answer Correct ? | 1 Yes | 4 No |
Answer / santosh
Attrition Formula:
No of agent left / total team strength.
Shrinkage
(Week off + Unplan Leave + Leave)/ roster for the day
| Is This Answer Correct ? | 1 Yes | 5 No |
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