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Call Centre Interview Questions
Questions Answers Views Company eMail

Hi guys...... I'm sukanya. I have done Bsc(comp). Im fresher tryng job in Mncs lke dell, wipro, knoah, accenture. Plz help me

1 3218

what are you planning on your next b'day/what have you planned on your next b'day ..??

CSC,

1788

How to improve the KRA and KPI and better coaching

2025

how did you calibrate your new year

TelePerformance,

2012

minimum how many years of experience your company wants

Auriga,

1937

I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

1870

Where did you travelled last time

3119

How to interview

ICDS,

967

age limit for a customer service associate

FirstSource,

1 3036

being an mca joined HR now you are looking job in bpo why?

Accenture,

1 2768

how to manage attrition and shrinkage

Aegis,

1906

What is e-commerce

TelePerformance,

2 3520

What Movies Have You Seen Recently? Tell me the story?

Concentrix,

1 3065

Your last travel experience?

XYZ,

2003

Why candidate choose a voice profile instead of a non voice profile job?

1604


Un-Answered Questions { Call Centre }

6. When a customer has a problem, shows a sincere interest in solving it

2463


What is off-shore outsourcing?

1279


Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

2274


What are the key attributes of a call center executive?

1228


Tell about your work experience. Why you quit that job?

2387


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

2374


How can you resolve the problem to customer’s satisfaction?

1297


What are an inbound call center and an outbound call center? What is the difference between the two?

1360


why jobs been done night time

3537


2. The physical facilities are visually appealing

2988


What’s your area of opportunity?

5696


minimum how many years of experience your company wants

1937


What is your experience in Client Management ? Types of Client Interaction ?

2003


What do you know about us?

1966


What is backend?

1228