Call Centre Interview Questions
Questions Answers Views Company eMail

Would you leave us if another company offers you 2K more than us?

Hero MotoCorp, HSBC,

1 5520

What is your idea of an ideal company?

HSBC, Wipro,

3432

How did you manage to attend this interview during your working hours?

HSBC,

2791

Would you like to work in a team or on your own?

HSBC,

1 3159

Will you be happy to re-locate, if required?

Abacus, HSBC, Nabard,

2242

What was your biggest mistake?

HSBC,

2377

will you accept position for the time being

HSBC, Serco,

3314

How would you describe yourself as a person?

HSBC,

2544

Do you think you can work under pressure?

HSBC,

1 6308

Have you ever committed a mistake at work?

Changepond, Genpact, HP, HSBC, Madhya Pradesh Electricity Board MPEB,

3005

Why do you want to join just dail

IBM, Just Dial,

5 45501

How you spent your last sunday/weekend ?

IBM, iEnergizer, Jabong,

3 7483

What's your salary expection?

Janpact, Serco, Surekha,

6 14626

TELL ME YOU HAVE SEEN CROWDED MARKET?

Genpact,

3640

why you feel you are a right fit for this position?

Amazon, Logix,

1 6169


Un-Answered Questions { Call Centre }

How do you handle an irate customer?

1450


What was your reason for leaving?

1456


First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4239


TRIColor

1757


how are you qualified for this job?

1935






Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

1581


minimum how many years of experience your company wants

1436


What are the important things you need to take care of implementing a crm solution to your business?

715


Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all

3492


describe one of your memorable day? how is education useful for any body?

1986


What is onshore outsourcing?

761


what are the advantages of crm ?

1079


What you would like to wear traditional or western ?

3129


what are your contribution in this company?

2417


Describe a situation in which you inspired trust and respect in your team.

1733