Call Centre Interview Questions
Questions Answers Views Company eMail

I heard that there will be total 7rounds would be there in Dell call center,can anybody tell Me what would be the first 3rounds?

DELL,

3 7791

In most of the call centers will they give topic or will they ask to choose any topic?

Genpact,

3 8997

In call centers in general what topics they ask?

DGM, FirstSource, Htmt, Infosys, Orion, Semantic Space, TCS,

6 29126

Hi all am a btech guy,I have 6years gap,in the beginning I worked as a lecturer and thereafter I worked in abroad in a construction company.since I came back to India I had setup my own business,but that did not clicked.now am trying for a call center. So in the interview,if they ask me why am I joining in a call center what should I answer? Because a person who has 6years gap and worked in abroad never joins in a callcneter,so please give the right answer,what it should be?

5 10075

Tell me about urself?

Airtel, Infosys, Persistent, TCS,

36 53208

What will u do if you were not selected?

Convergys, IntelNet, Sutherland,

12 42570

IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

Yordlee,

2 10104

What is A Call Centre For You?

Vodafone,

14 19595

Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???

247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,

41 67872

Correct defination for Customer Care???

HSBC,

18 27488

What is the more disappointment aspect that u came across at u r current job....???

HSBC,

2 6755

What made u to come to HSBC when there are several other org. in market like GE, DELL, etc...???

HSBC,

2 9590

What if u don't perform well if u happen to get absorb in HSBC???

HSBC,

2 6056

Tell me a situation in u r life where u played the role of leader in u r job (life) ???

HSBC, IBM,

4 10403

Why r u looking for a field change????

HSBC,

9 40312


Un-Answered Questions { Call Centre }

hello plz tell me how prepare call center int.

2283


How can you get responsive customer feedback?

699


What are the different types of bpo’s? : bpo

752


If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

1804


Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2008






how we will change our low living standard ?

1844


What is a bpo? : bpo

719


How to deal with the difficult customer?

788


What is your edge among others who are applying here?

1765


WCT tax alos applicable on painter the total amount of work Rs.35000/- only

3412


How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1296


Why do you want to leave your organization or company?

1872


How to sell a pen in Hindi

3327


which type questions ask me in call centerin tatasky?

3844


why you want this job (specially when you go for first interview and changing the industries)

2365