Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

I heard that there will be total 7rounds would be there in Dell call center,can anybody tell Me what would be the first 3rounds?

DELL,

3 9023

In most of the call centers will they give topic or will they ask to choose any topic?

Genpact,

3 10438

In call centers in general what topics they ask?

DGM, FirstSource, Htmt, Infosys, Orion, Semantic Space, TCS,

6 31292

Hi all am a btech guy,I have 6years gap,in the beginning I worked as a lecturer and thereafter I worked in abroad in a construction company.since I came back to India I had setup my own business,but that did not clicked.now am trying for a call center. So in the interview,if they ask me why am I joining in a call center what should I answer? Because a person who has 6years gap and worked in abroad never joins in a callcneter,so please give the right answer,what it should be?

5 11670

Tell me about urself?

Airtel, Infosys, Persistent, TCS,

36 62254

What will u do if you were not selected?

Convergys, IntelNet, Sutherland,

12 46224

IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

Yordlee,

2 11249

What is A Call Centre For You?

Vodafone,

14 23766

Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???

247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,

41 78813

Correct defination for Customer Care???

HSBC,

18 32027

What is the more disappointment aspect that u came across at u r current job....???

HSBC,

2 7765

What made u to come to HSBC when there are several other org. in market like GE, DELL, etc...???

HSBC,

2 10644

What if u don't perform well if u happen to get absorb in HSBC???

HSBC,

2 7120

Tell me a situation in u r life where u played the role of leader in u r job (life) ???

HSBC, IBM,

4 11866

Why r u looking for a field change????

HSBC,

9 42909

Un-Answered Questions { Call Centre }

How do you handle constructive criticism?

2031

why was the inbond process of vodafone

2382

can any 1 say how much % is eligible for wipro bpo?

3465

How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

1933

why should i join wipro bpo but not any other

2908

what is genpact

2466

provide example where initiated and followed up on a project until its completion ?

2283

What was your biggest mistake?

2900

why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

2421

tell us about a time when u failed to meet a deadline.

2460

What is erlang call centre staffing formula

2675

If you were given a chance to talk to the president what would you like to ask and why?

2388

What would be your advantage in the future if you join now?

2642

Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com

2128

What are the disadvantage and advantage of working in a call center?

2277

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