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Call Centre Interview Questions
Questions Answers Views Company eMail

what do you mean by outsocing?

IBM,

3 9030

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 93032

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 75285

what is mean by bpo

2 7154

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 7270

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2454

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 16034

Which kind of job you are looking?

BPO,

5 10765

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 21788

How will you handle irate customer?

Sitel, Tech Mahindra,

6 19700

n rounds will be there in IBM voice based non-tech support?

2377

what is the role of a TL ?

Aegis, FirstSource,

9 44297

which is the memorable in ur life?

HCL, Wipro,

2716

factors of gangsterism

1 6376

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 6194


Un-Answered Questions { Call Centre }

HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4932


Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

2263


How do you tackle a customer ? Explain from your experience and what have learnt from that ?

3180


How will you manage your study?

2394


what would a proxy server do?

2305


explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

2435


What is your experience in Client Management ? Types of Client Interaction ?

2003


Did you learn anything new recently which can be helpful to bpo’s? : bpo

1357


Give me an example scenario of a poor customer service and what would you do differently?

1985


what is insurance

2386


How would you teach a blind person to withdraw her credit card account on an automated teller machine?

2286


What is the difference between KRA & KPI

2577


whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?

4571


why i configer to power mangemant?

2658


Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.

2658