what is B.P.O ?
Answers were Sorted based on User's Feedback
Answer / sunil sharma
B.P.O. Means Business Process Outsourcing
which deals with CRM ( Customer relationship management.).
IN the BPO call are made & receive. It can be inbound or
outbond. it is just like a helpdesk where customer query
are solve. It is basicly link between the cusomtomer & its
company..
Is This Answer Correct ? | 7 Yes | 2 No |
Answer / manoj mishra
Call centre deals with IT busines.
B.P.O. Means Business Process Outsourcing
which deals with Customer relationship management.
IN the BPO call are made & receive.
It is basicly link between the cusomtomer & its
company..Main motive is customer satisfaction....
Is This Answer Correct ? | 7 Yes | 3 No |
Answer / mithun sareen
BPO- Business process outsource.
it is a traditional define or a physical location where either calls placed or received high volume of sale and marketing and its like a chain between customer's and company where hundred and thousand people's where sit together and solve the quarry of the customer's through phone line.
Is This Answer Correct ? | 4 Yes | 0 No |
Answer / amir
bpo means business process outsourcing it is third party
and it solve all problems
Is This Answer Correct ? | 4 Yes | 1 No |
Answer / vikas srivastava
BPO or Business Process Outsourcing is the delegation of an organization’s non-core and core business processes to an outside provider to achieve cost reductions while improving service quality.
Is This Answer Correct ? | 2 Yes | 0 No |
Answer / zakir ali
B.P.O-(business process outsourcing)-means business plus
providing satisfectory service's to the customer plus fun
and biggest advantage is making easy money for sure,it also
means very fast growth comparing to other corporate
world.This process need's fast,accurate and creative mind
to stand your chance for great future as-well.One need to
give his/her 100% to his/her work Funnda is very clear
don'tlove your company but love your work and stand for
every thing which is wright............ZAKIR
Is This Answer Correct ? | 4 Yes | 4 No |
Answer / siri
Business process outsourcing means examining the processes
that compose the business and its functional units, and then
working with focused service providers to both re-engineer
and outsource these at the same time. BPO involves the full
transfer of responsibility for functions such as transaction
processing, policy servicing, claims management, HR,
finance, and compliance to the outsourcing company. The
outsourcing provider then administers these functions on
their own systems to agreed service standards and at a
guaranteed cost.
Typically, companies that are looking at business process
outsourcing are hoping to achieve cost savings by handing
the work to a third-party that can take advantage of
economies of scale by doing the same work for many
companies. Or perhaps the cost savings can be achieved
because labor costs are lower due to different costs of
living in different countries (labor arbitrage). In exchange
for the potential cost savings, the company in question must
relinquish control over an aspect of their business that
explains why business process outsourcing is often reserved
for non-critical, non-core type of work.
Is This Answer Correct ? | 0 Yes | 1 No |
Answer / harsha
it can be seen as a process in which a company delegates
some of its process to a third pary.mainly bpo is a
contracting transaction through which one company purchase
service from another while keeping qwnership and ultimate
responsibility process.
Is This Answer Correct ? | 0 Yes | 2 No |
why did you leave your current organization?
why you wanted to become team leader in call centre?
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how can i join the call centre
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8 Answers Call Centre, Citi Bank, CitiGroup,
INTEGRITY;HOW INTEGRITY IS IMPORTANT IN HUMANS LIFE.
why marriage is so important. or what is marriage.
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what all qualities you have? which one quality would you like to share with all your team members and why.?