what due you know about BPO.

11 Answers   ADP, BPO, Daksh, FCS, IBM, PrimeLine,

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Hi am running a 25 seater callcenter and need a process if any pls mail me details :ranganathan@extoltechnology.com

3 Answers  

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i have finished my b.sc chemistry in 2004 itself and after that i look after my father business now i like to work in company if interviewer ask my gap how can i answer??????

6 Answers   e Serve, Wipro,

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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

1 Answers   Microland,

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10. Employees tell you exactly when services will be performed

1 Answers  

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Is you become a team leader what all changes you would like to do in your team or rganisation?

9 Answers   Airtel, Mphasis,

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What do you like about being employed in a call center?

1 Answers  

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Choose a topic of your choice and speak about for a minute?

3 Answers   C3I, State Bank Of India SBI,

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What are the steps you follow when you appraise an advisor ?

1 Answers   IntelNet,

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what are the advantages of crm ?

2 Answers   Siebel,

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what techniques and tools do you use to be organized?

1 Answers  

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how you handle the angry customer?

10 Answers   Sparsh,

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