You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You've been told that it is culturally unacceptable to eat certain foods in this country. You know that one of these foods happens to be a secret ingredient in the pizza sauce. What is the most appropriate response?
A. Inform the potential partners that your sauce recipe is secret, but you’re certain there are no forbidden ingredients in it.
B. Inform the potential partners that you suspect there might be a forbidden ingredient in the sauce and you'll request an investigation to determine if any of them exist in the sauce.
C. Inform the potential partners that a forbidden ingredient exists in the sauce and determine to work with them to come up with another ingredient to replace that one.
D. Don't tell the potential partners about the ingredient because the sauce they'll be using in the stores is shipped to them already prepared in cans. They won't know the ingredient is in the sauce.
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You know that the next status meeting will require some discussion and a decision for a problem that has surfaced on the project. In order to make the most accurate decision, you know that the number of participants in the meeting should be limited to: A. 1 to 5 B. 5 to 11 C. 7 to 16 D. 10 to 18
Which of the following is true regarding the project charter? A. The project charter should be published under the name of a manager external to the project. B. The project charter should be published under the project sponsor's name. C. The project charter should be published under the name of the project manager. D. The project charter should be published under the name of the project champion.
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract. You are in the Closing process and know that product verification is for what purpose? A. To verify the goals of the project and assure the product of the project is complete B. To evaluate all the work of the project and compare results to project scope C. To verify all the work was completed correctly and satisfactorily D. To evaluate project goals and assure the product of the project meets the requirements
You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application. Prior to this conversion, all manner of desktop software existed on machines throughout the company and had caused increasing problems with sharing files and information across the company. A lot of unproductive hours were spent typing information into several formats. This project came about as a result of which of the following? A. Technological advance B. Business need C. Customer request D. Legal requirement
During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques? A. Confrontation B. Forcing C. Smoothing D. Storming
Explain on the project management life cycle process?
You are project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a project charter should be published prior to proceeding to the Planning processes. All of the following are true regarding project charters except: A. Project charters always include cost and time estimates. B. Project charters always include the product description and business need for the product. C. Project charters recognize and acknowledge the existence of the project. D. Project charters commit organizational resources to the project.
What are the tools and techniques of the Quantitative Risk Analysis process? A. Checklists, flowcharting, interviewing B. Interviewing, sensitivity analysis, decision tree analysis, simulation C. Checklists, sensitivity analysis, decision tree analysis, information-gathering techniques D. Interviewing, checklists, assumptions analysis, risk probability impact
You work for a large manufacturing plant. You're in the Initiation process of a new project for an overseas product release. This is the company's first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing your product in a concentrated formula and packaging it in smaller containers than the U.S. product uses. A new machine is needed in order to mix the first set of ingredients in the concentrated formula. Which of the following actions should the project manager take? A. The project manager should document the project's goals and known deliverables in a high-level overview document and recommend the project proceed. B. The project manager should document the project's goals and known deliverables in a high-level overview document and assume the project is a go. C. The project manager should document the project's goals and known deliverables in a high-level overview document and recommend a feasibility study be performed. D. The project manager should document the project's goals and known deliverables in a high-level overview document and deliver it to the stakeholders.
Which of the following is true regarding the staffing management plan needed for project activities? It is an output of the Resource Planning process. A. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Resource Planning process. B. It details how and when staff resources will be brought on and take off the project. It is an output of the Organizational Planning process. C. It details how and when staff resources wilt be brought on and take off the project. It is an output of the Resource Planning process. D. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Organizational Planning process.
Your team is split between two buildings on either side of town. As a result, the team isn't very cohesive because the members don't know each other very well. The team is still in the storming stage because of the separation issues. Which of the following should you consider? A. Corrective action B. Collocation C. Training D. Conflict resolution
What are the outputs of the Team Development process? A. Performance improvements, input to performance appraisals B. Input to performance appraisals, reward and recognition systems C. Performance improvements, input to performance appraisals, performance reports D. Work results, input to performance appraisals, performance reports
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