Your project involves the research and development of a new food additive. You’re ready to release the product to your customer when you discover that a minor reaction might occur in people with certain conditions. The reactions to date have been very minor, and no known long-lasting side effects have been noted. As project manager you should:
A. Do nothing because the reactions are so minor that very few people will be affected.
B. Inform the customer that you've discovered this condition and tell them you'll research it further to determine the impacts.
C. Inform your customer that there is no problem with the additive release the product to them.
D. Tell the customer you'll correct the reaction problems in the next batch but you'll release the first batch of product to them now to begin using.
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You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
You do not expect the types of variances that have occurred on the project to date to continue. If BAC = 300, ETC = 275, PV= 300, AC = 200, EV = 250, and CPI = 1.25, what is the EAC? A. 240 B. 250 C. 475 D. 150
You are a project manager for a network cabling project for your organization. Your project team is made up of six full-time employees and three contractors. This is the first time they have all worked together. You know that the team will go through the stages of team development in the following order: A. Forming, storming, norming, and performing B. Storming, norming, forming, and performing C. Norming, storming, forming, and performing D. Forming, norming, storming, performing
How do you manage team performance?
You are the project manager for the Late Night Smooth Jazz Club chain, with stores in 12 states. Smooth Jazz is considering opening a new club in Kansas City or Spokane. You have derived the following information: Project Kansas City: The payback period is 27 months, and the IRR is 35 percent. Project Spokane: The payback period is 25 months, and the IRR is 32 percent. Which project should you recommend to the selection committee? A. Project Spokane because the payback period is shortest B. Project Kansas City because the IRR is highest C. Project Spokane because the IRR is lowest D. Project Kansas City because the payback period is longest ?
The VP of marketing approaches you and requests that you change the visitor logon screen on the company’s website to include a username with at least six characters. This is considered: A. Project initiation B. Ongoing operations C. A project D. Project execution
You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response? A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country. B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country. D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
All of the following are true about decomposition except: A. It's an output of the Scope Definition process. B. It's a tool and technique of the Scope Definition process. C. It is used to create a WBS. D. It subdivides the major deliverables into smaller components.
Describe the risk in software engineering.
The project schedule is used to determine all of the following except: A. Cost estimates B. Activity start dates C. Float times D. Activity end dates
You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except: A. Senders are responsible for sending clear, concise, complete messages. B. Receivers are responsible for understanding the message. C. Communication can be vertical or horizontal or both. D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
You are developing your project schedule and have decided to use the PERT method to determine project duration. The estimates you've gathered so far include the following: Most likely is 200 hours, optimistic is 180 hours, and pessimistic is 220 hours. Which of the following is the correct PERT estimate? A. 190 B. 266 C. 200 D. 210