Answer / dheeraj vashisht

costumer service as that service which solve the many
proplems. and give the information about anything. and all
the costumer are satishfied that sevice. and solve the
costumer problems easily. thats called costumer service.

what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.

4 Answers   Aircel, Airtel, HP, TeleTech,

---

Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

0 Answers   BPO, IBM,

---

1)why joint call center? 2)wht is call center?

7 Answers   HP, Intelenet, Mphasis, Pinnacle, Reliance,

---

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

0 Answers  

---

in bpo's if they ask about "tel me about yourself" what i need to answer to this question! please help me out with the detailed answer!

7 Answers   HP,

---

what is telecom collections

2 Answers  

---

WHAT EXPERIENCE DO YOU HAVE IN THIS FIELD ?

5 Answers   IBM, Vertex,

---

How did you go about planning for a recent event/project you handled? pls answer my question asap!!!

1 Answers   Exxon Mobil,

---

Tell me about a time when you had to deal with a difficult person at work

2 Answers   WNS,

---

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

0 Answers   IBM,

---

why you have customer care as a CAREER

2 Answers   Reliance, Wipro,

---

Why do you want join B.P.O’s.

2 Answers   HCL, Lycatel,

---