how the instance is controlled by serial-no?
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how to update the status of instance?
how to query the instance?
what are the open interfaces with install base?
how to create instance from service request?
what are the attributes in transaction-id?
what are the transaction-subtypes?
how to view the history of instance?
what are system options for install base?
how to define source transaction-types?
how install base integrated with deporepair?
what are the item views in instance?
what are item instance-types?