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why did you want tojoin the call center?
- 25 Answers
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Answer / elfred
secret..hehe..as a practical person we need to apply big
industry, like some call centers here in phils.as what the
question have, i join call center bec. of the wages that it
have in there comapany, ana also i learn so many thing
there, like our communication skill, and of course our
amazing english.,heheh..
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / saikat modak
Oh I love communicate with people! For me its always matter
people money and their time.As a call center employee I can
deliver my quality services to my invaluable clients.
| Is This Answer Correct ? | 2 Yes | 4 No |
Answer / md.majid
CALL CENTRE IS A GOOD PLATFORM TO ESTABLISH MY CAREER.
IT IMPROVE COMMUNICATION SKILLS AS WELL AS KNOWLEDGE.
HERE I CAN SHOW MY PERFORMANCE AS WELL AS EXPERIENCE.
IT GIVE ME OPPORTUNITY TO INTERACT DIFFERENT PEOPLE.
GENERALLY ITS A PLACE WHERE ANYONE CAN EARN MONEY BY
SHOWING THEIR ABILITY.
THANKS YOU
| Is This Answer Correct ? | 0 Yes | 3 No |
Answer / vijaya
I HAVE GOOD COMMUNICATION SKILLS & I WANT TO IMPLEMENT MY
SKILLS THA'S THE REASON I WANT TO JOIN THE CALL CENTER.
| Is This Answer Correct ? | 0 Yes | 5 No |
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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
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Call Centre AllOther (2477)
