Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

which is best smart work or hard work

6 Answers  

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What is bpo sector? : bpo

0 Answers  

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Tell me about sachin tendulkar?

4 Answers   Serco, Wipro,

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What are the skills needed for a BPO back-office job?

0 Answers  

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tell me about your last movie that you see?

14 Answers   Aegis, Bank Of America, Concentric Solutions, Convergys,

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How do you handle constructive criticism?

0 Answers   Cognizant,

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How will you manage agents who are more tenured in the organisation and are elder to you ?

0 Answers   IntelNet,

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Are you a team player?

7 Answers   IBM,

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

0 Answers   Infosys,

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I want to know about the interview pattern for selection process in BPO & call center

5 Answers  

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Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

0 Answers  

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what do dislike you?

4 Answers  

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