Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

why one year gap in graguation?tell me in brief.

1 Answers  

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Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

0 Answers  

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What is the type of the customer service field?

2 Answers   Aircel, Mobinil,

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Tell something about BPO

5 Answers  

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Hi, I worked with BPO and know wanted to move to a new carrer, Can u please fwd me SAP CRM and SD Intw..Questions ASAP cos i m preparing for my Intw..

0 Answers  

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Why you are having a gap in during your job ?

3 Answers   Aegis, Just Dial, TATA AIG,

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speak on the topic money for 2minutes

38 Answers   Genpact, Google, Hewitt, IBM, Infosys, Petrochemicals,

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can i get job in Genpact after 12th class? if yes then on which post and i also done ielts with overall 6 bands...

2 Answers  

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Discuss the most stressful situation you came across in your previous job.

0 Answers   HSBC,

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If your boss was present here, what do you think he would say about you?

0 Answers   HSBC,

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Who is your role model ?

16 Answers   Genpact, HCL, IBM, ICICI, Nipuna,

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HOW TO IMPROVE THE ICF AND FCR SCORE OF AGENTS IN URGENT BASIC IN BPO SECTOR

1 Answers  

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