Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

afte done your graduation. how long time you spent. what did you do in this time?

4 Answers   EXL,

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1.Why do you want to work in Knoah Solutions? 2.Why Knoah? 3.Are you over qualified for this position? 4.And other interview questions in this company.

1 Answers   Knoah,

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Why do want tojoin call center?

9 Answers   BPO, Wipro,

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Tell me about Pink / Black Colour (One Minute Round)

11 Answers   HSBC,

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What do you like about being employed in a call center?

0 Answers  

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what is political science? and why do you like this?

0 Answers   Idea,

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Why doesn’t u go for technical one....as u r doing technical course from NIIT.

0 Answers   IBM,

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how u spent your last day or weekend

1 Answers   247Customer, Avis Software,

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What is customer care?

9 Answers   HSBC, TATA,

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pls send me call centre interview information my self

4 Answers   DELL,

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What kind of person would you refuse to work with?

5 Answers   Aspire, Chicago Tribune, Infogain,

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1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 Answers  

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