Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

1958

WHAT IS SMART DRIVE ND GENPACT

2055

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

4029

4. Materials associated with the service are visually appealing

2268

What is your toughest or most challenging experience in life and how did you handle it?

1468

What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1894

Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

1452

Mention the types of call center and what is the difference between them?

721

First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4238

Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?

1596

What is backend?

764

What is the metric RSA?

670

How to deal with unreasonable customer demands?

705

Why do you want to be a trainer?

1344

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1925