Answer / varshini

Only a general stuff will be asked. Basic Hr questions and they also test your typing speed , since you will be solving the customer quries through mail . And mainly your communication through email will be checked.

What are the key aspects that can help to improve your customer service?

0 Answers  

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What's confidence and overconfidence?

1 Answers   Cognizant, TCS, Wipro,

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Tell me about a time when you had too many things to do and you were required to prioritize your tasks

1 Answers   EXL, WNS,

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you have done computer science engineering but why are you trying for call centre job?

3 Answers   IBM, Sutherland, Wipro,

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Topic - Importance of Cell Phones or Computers in Life

3 Answers   HCL,

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how does it help discipline to success ?

2 Answers   DELL, Genpact,

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what yu did yesterday?

16 Answers   Genpact, HCL, IndiGo, Just Dial, TelePerformance, TP,

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How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?

1 Answers   IBM,

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What are your long-range career objectives, and what steps have?

3 Answers  

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What factors are crucial within an Organisation and must be present for you to work most effectively?

2 Answers   CWT, ICICI, US Bank,

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Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

0 Answers  

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What is off-shore outsourcing?

0 Answers  

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