Call Centre Interview Questions
Questions Answers Views Company eMail

What are the important things you need to take care of implementing a crm solution to your business?

712

Why do you want to work in a call center?

760

What would you do if the customer says that it took you long to resolve an issue?

799

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

937

How can you get responsive customer feedback?

685

What if the customer is not happy with your answer or solution?

943

What is backend?

760

Why did you leave your last position?

739

How the analysis of departed customer help your organization?

701

How to deal with customers who deny paying for service/product?

721

What is the difference between a bpo and a call center?

739

What is near shore outsourcing?

709

How to deal with abusive/slang using customer?

750

What are the key attributes of a call center executive?

681

Do you like multi-tasking or you prefer to tackle one problem at a time?

854


Un-Answered Questions { Call Centre }

hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

1989


HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

1765


i want m commerce and e commerce topic

1110


If you have a superpower what would like to do for one day at work and why?

1474


what are some aspects of your present or most recent position that you like?

1825






What is your idea of an ideal company?

3422


Ar caller aptitude questions

3979


What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3024


Are you willing to work for long hours, if the project demands that from you?

1992


How one can improve customer interactions?

706


WHAT IS YOU CAREER OBJECTIVE?

2166


Can you work in shifts?

1857


What would you do if your team ceased to perform? Them.

2502


What do you know about us?

1479


Mention the types of call center and what is the difference between them?

714