Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What are the important things you need to take care of implementing a crm solution to your business?

1238

Why do you want to work in a call center?

1293

What would you do if the customer says that it took you long to resolve an issue?

1303

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1507

How can you get responsive customer feedback?

1166

What if the customer is not happy with your answer or solution?

1533

What is backend?

1220

Why did you leave your last position?

1 1491

How the analysis of departed customer help your organization?

1217

How to deal with customers who deny paying for service/product?

1195

What is the difference between a bpo and a call center?

1254

What is near shore outsourcing?

1207

How to deal with abusive/slang using customer?

1382

What are the key attributes of a call center executive?

1212

Do you like multi-tasking or you prefer to tackle one problem at a time?

1345

Un-Answered Questions { Call Centre }

What will make you quit to work?

2024

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

2071

WHAT IS YOU CAREER OBJECTIVE?

2659

topic was , tell me something about 'CHILDLABOUR'?

2799

Whatb is Bpo? What is Call centre? What is Telemarketing?

2592

Any idea relating marketing project for a b-school....

2259

Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

2267

Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2215

Sell me this house without a roof

1541

problems and consequences of bpo ?

10426

What is off-shore outsourcing?

1273

is computer knowledge is must to work for bpos????????//

2358

How the analysis of departed customer help your organization?

1217

what expectations do you have by own skills?

2582

you having experience in marketing so why i will recruit u as u r fresher in this field...

2366

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