can any body show an example how to resolve a high,medium & low priority t

can any body show an example how to resolve a high,medium &
low priority tikets in production supports?

Question Posted / abid

3 Answers
5316 Views
I also Faced
E-Mail Answers

Answers were Sorted based on User's Feedback

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Hi,

The tickets severiaty is based on tickets...the tickets
will come from the enduser side to the predefined log
(which we are using), in this log our superior will do a
partition depends on employee efficiency at work level..

High: this type tickets needs to be resolve ASAP, this
activity done by PM/TL/TC

Medium & Low : this type of tickets, the consultants will
do.
Medium:tickets will solve as per the prodution req
Low:we can solve short period, its nothing but a the
production will run also....we resolve...

Is This Answer Correct ?

3 Yes

0 No

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Answer / abid

Hello Venket, Thanks for the help but i wanted to know 3
scenarios of 3 levels of tickets in FICO? low,medium,high

Is This Answer Correct ?

1 Yes

0 No

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Answer / vani kumar

Simple issues:
1.AP-For one vendor payment is not done due to the payment
got blocked.
2.i.AR-Needs to increase customer credit limit
ii.End user is not able to create sales order

Complicated:
Not able to make payment-
Reason:Many of the configuaration items (like ranking
method,payment method,house bank) were missed in fbzp,which
is necessary for payment run.

Cheque was not printed?
due to mismatch in IBAN # in vendor a/c and other place
maintained in z transactions.

Is This Answer Correct ?

0 Yes

0 No

Post New Answer

More SAP FI-CO (Financial Accounting & Controlling) Interview Questions

Which databases are supported for mysap business suite on linux?

0 Answers

View / tahle v_anka_08 can only be displayed and maintained with restrions

0 Answers LG Soft,

What is the co module for?

0 Answers

During Asset migration. Data migration team has upload one asset has 10 years useful life and acquisition value 10.000 usd. asset has already use for 4 years so net book value should be 6000 usd. asset has already uploaded. the problem was asset should be used in 3 year. how to correct asset that has already upload in 4 years and the user want to correct it from 4 years to 3 years. how to correct the net book value from 6000 to 7000?

2 Answers Deloitte,

Explain APP steps... can we do posting w'out invoice ?

7 Answers Wipro,

I would like to know the questions asked in client round and project manager round? please suggest the questions generally asked

1 Answers Accenture,

What is the difference between the chart of account view and company code view when maintaining a gl account?

0 Answers

What is cutover data and when will you upload to production client? whether before go live or after go live?

4 Answers Keane India Ltd,

How to get different checks and different amount in APP run?

1 Answers

Asset reversal prior year in SAP. Could you please let me the process to reverse a prior year of an asset with depreciation and the risk that it might involved? Many thanks

2 Answers M&M Associates,

How to make control on vendor master data (bank account ) . We can validate the changes with transactions FK08 & FK09 in functional menu , but I need the path on Spro guide to customize the changes (bank accounts )

0 Answers HCL, MediTelecom,

In using kob1 tcode for actual line items, I want to know if we can make it display line items month wise.do i need ABAP for it or can i use ABAP Queries? I want to see the line items for the internal orders monthly

1 Answers PiTech, TCS,

For more SAP FI-CO (Financial Accounting & Controlling) Interview Questions Click Here