Answer / write2aprakash

Ticketing Tool:-
Ticket means problem raised by end user when they user the production bi server means live system. Whenever they get any problem in any case they raise that, some call it as issue too but most common terminology is ticket. We are using different type of Tools for generating Ticket and tracking the Ticket that is called Ticketing Tools.
Ex- SAP Solution Manager, Remedy, Clarify, SODA, OVSD, EARS, Perigrine etc.

SODA:-
It is a Ticketing Tool.

Company launches a new product and gives 5% discount for only 100 qty from Jan 1st to 10th. The customer can order 50 qty on 2nd Jan & another 50 qty on 5th Jan or the customer can order 100 qty on the same day itself. But the discount applies only for 100 qty. If the customer orders 120 qty then 100 qty will have discount and for the remaining 20 qty no dsicount. how will u configure in the system.

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