3. What is ticketing tool? What is SODA?
Ticketing Tool:-
Ticket means problem raised by end user when they user the production bi server means live system. Whenever they get any problem in any case they raise that, some call it as issue too but most common terminology is ticket. We are using different type of Tools for generating Ticket and tracking the Ticket that is called Ticketing Tools.
Ex- SAP Solution Manager, Remedy, Clarify, SODA, OVSD, EARS, Perigrine etc.
SODA:-
It is a Ticketing Tool.
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Hi SD Gurus, Have you involved in any Development work for your client? What is the development task that you done for your client / assigned by your client? I want only Business Scenarios, no theory and how did you meet the client requirement which is not met by SAP Standard configuration? I want detailed Procedure, Analysis, Simple coding if any (Please Do not give complex coding steps) Detailed explanation, steps, along with resolution and give more emphasis on how did you arrived at the solution / resolution and logic behind it? I have been asked this question in an recent interview? It’s Urgent!!!!!! Please provide 2-4 real time data examples from your SAP SD Implementation Project? This is most frequently asked question in almost in all interviews. So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards
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3. What is ticketing tool? What is SODA?
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