inteviewer asked me support activities i did in sap sd??
Answer / susanta
Confidently tell him i have done
For Support issues we are using Remedy tool
We have SLA(service level agreement) with client
For Priority 1 issues- 5min for acceptance the ticket and
solution within 2hr
P2 ticket- Acceptance within 4 hr And soln within 1 days
P3 ticket- Acceptance within 1day and soln within 21 week
etc...
Is This Answer Correct ? | 6 Yes | 2 No |
IN THIRD PARTY SALES CUSTOMER PLACE ORDER 10PC, P.O CREATED FOR 10PC BUT VENDOR ABLE DELIVER ONLY 8PC TO CUSTOMER THEN WE WANT UPDATE SALES ORDER TO 8PC THEN HOW WE WILL DO IT.
There are several master data in CO-PA. This includes characteristic derivation & valuation. What are the key points of valuation?
Do you have any link for customer master and credit management?
How to create the source and target database connections in the server manager?
I Recently faced the interview in SAP SD.Interviewer asked the what is the serial no in delivery processing?and also what is the pgi?and what is the configuration for packing? and what is the relation between plant and shipping point?
Hai SD Gurus,The sales order values are not populating in the invoice, what the pblm ,records are maintain,plz let me knw urgent.
What are the 4 parameters in customer account group?
Where is shipping conditions stored?1
What is the use of sales area?
Can anyone tell me please how can I go and introduce the discount condition type in the pricing procedure and how it’s going to impact with tax all the pricing getting to calculate in the order? For example, how specially I have a customer who I set out as an international customer and as a domestic customer what are the differences between that… is there tax is different, is there any fright different, is there any pricing different????
How to create a billing document ?What is the transaction code?What is the transaction code for material posting ?
How we improve our pricing procedure?