Answer / susanta

Confidently tell him i have done
For Support issues we are using Remedy tool
We have SLA(service level agreement) with client
For Priority 1 issues- 5min for acceptance the ticket and
solution within 2hr
P2 ticket- Acceptance within 4 hr And soln within 1 days
P3 ticket- Acceptance within 1day and soln within 21 week
etc...

Can you deference between contract & scheduling agreement?

0 Answers  

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Which tool used in SAP Implementation

5 Answers   HP,

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Is accural account part of G/L account or are they separate accounts?

4 Answers   TCS,

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What are the two types of backordering processing?

1 Answers  

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how can u determine separate pricing procedure in invoice. urgent can u post the solution

1 Answers  

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How to have one pricing at sales order level and different pricing at invoice level? what are the configuration to be done for this?

0 Answers  

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How is credit control determined in sap?

0 Answers  

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How can we process out bound delivery without shipping point?

6 Answers   Patni,

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One Sales Org can be used to sell materials from multiple plants ?

3 Answers  

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Wat are the documents we prepare in Implementation Project? Thanks in Advance.

4 Answers   IBM,

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i want to block delievery block for a certain delivery and billing automatically how to achieve this in customising

3 Answers   TCS,

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Explain the userexits any two?

0 Answers   NTT Data,

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