What is ITIL? What is the use of ITIL and how it works?

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What is ITIL? What is the use of ITIL and how it works?..

Answer / dewan shahriar hossain pavel

ITIL is the best practice framework for IT Service
Management. ITIL stands for Information Technology
Infrastructure Library.
In Version 3 there are 23 processes and 5 functions to
provide values to the targeted customer in the means of
service.
ITIL provides guidelines through following stages for
ensuring uninterrupted IT service:
i) Service Strategy
ii) Service Design
iii) Service Transition
iv) Service Operation
v) Continual Service Improvement

Is This Answer Correct ?    185 Yes 11 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / govind

ITIL-IT INFRASTRUCTURE LIBRARY
It has globally accepted IT Busineess Solution Rules.
It Has Couple of Category
1)Service Supporting Desk
under this we have 5 managements
1)problem mgmt etc...
2)Delivery Supporting Desk

Is This Answer Correct ?    91 Yes 42 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / pankaj shahani

ITIL stands for information Technology infrastructure
liabrary. It has a life cycle approach which has five
stages as service strategy, service design, service
transition, service operation & contiual service
improvement. It has 20 process and 4 functions. Information
security management is a seprate process in version 3. It
has been accpected globally and it is the best practics
world wide. It had more emphasis on SS & SD.

Is This Answer Correct ?    21 Yes 9 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / anshuman

ITIL is a framework of Best Practice guidance for IT Service
Management and it is widely accepted approach to IT Service
Management in the world.

Is This Answer Correct ?    8 Yes 2 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / ratnesh

ITIL stands for information Technology infrastructure 
liabrary.ITIL is the best practice framework for IT Service Management.

Is This Answer Correct ?    6 Yes 1 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / akhilesh

ITIL is set of good practices and de-facto standard.

Is This Answer Correct ?    9 Yes 6 No

What is ITIL? What is the use of ITIL and how it works?..

Answer / shahbaz

ITIL stands for information Technology infrastructure
liabrary. It has a life cycle approach which has five
stages as service strategy, service design, service
transition, service operation & contiual service
improvement. It has 20 process and 4 functions. Information
security management is a seprate process in version 3. It
has been accpected globally and it is the best practics
world wide. It had more emphasis on SS & SD

Is This Answer Correct ?    3 Yes 1 No

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