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Answer Posted / nishant
BPO means Business Process Outsourcing which involves
franchiser and franchisee relation
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wata is all about qm intigration
What are your KPI’S / KRA's ?
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What was the difficult days in your life ? please elaborate
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
what is good intro,job profle,why you change your perious job,
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How many post in call center.plz rpl me in step by step.
Mention the types of call center and what is the difference between them?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
why dell only ?,
what expectations do you have by own skills?
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
What is Smart Work and Hard Work ?
