What would you like to learn from others?

4 Answers  

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who is favourite cricket player and y???

31 Answers   Accenture, BSNL, Google, HSBC, Saffron, Super Sport, Vodafone,

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You are going through the airport, suddenly you heard a noise.... now make a story from this (speak at least for 2 minutes).

2 Answers   HCL,

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wht is diff. between customer service and tele marketing????

4 Answers   Mobius, Serco,

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how can you handle an unexpected situation?

10 Answers   Reliance, TeleTech,

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What is your most memorial moments in your life plz any answer me

8 Answers   HCL, Nipuna,

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You profile shows that you should be doing a software job or a job which involves electrical engineering then why do you want to work for a B.P.O

2 Answers   Wipro,

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What is an Ethernet switch ?

4 Answers   DELL,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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What do you find good in your present company.

4 Answers   Aegis, BA Continnum Solutions, Wipro,

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I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.

11 Answers   Convergys, Genpact, Wipro,

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IM OFFERING A PART TIME OPPORTUNITY TO EARN 50-60K/MONTH WITHIN A FEW MONTHS DEPENDING ON UR CAPABILITY AND ITS FREE TO JOIN ITS VERY GENUINE AND AFTER FEW MONTHS U NO NEED TO DO JOB UR TOTALLY FREE FROM JOB IF ANYONE INTERESTED PLZZZZ CONTACT ME ON MY MAIL ADDRESS.

2 Answers   Vodafone,

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