Is call center comes under in technical or non-technical?
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Answer / pramod
well call centre is a place where huge volume of calls are
made and recieved by the custmors on behalf of the
compnay.but all work has to be performed with some technical
sources like computer IVRS system and also call centre also
provide technical solutions to custmor problem's.so we can
say a call centre is a place where non technicalwork is
done with technical means.
| Is This Answer Correct ? | 11 Yes | 0 No |
Answer / sukanya
Its very privailage to share my opinion on call centers. call centers are nothing but where made calls to customers ,taking up the calls from customers .this process can be done throw technical equipments.i cansay its not fully technical as well as non technical.
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what i ask about myself in interview ?
WHEN THEY ASK WHY DID I CHOSEE CALL CENTRE OR WHY DO U WANT TO WORK AT CALL CENTRE
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
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