Answer / uttam ray

First I will let him complete what he has to say I will not interrupt him. Once he has completed whatever he has to say after that I will do my best to solve his query or problem. if I am not able to do so than I will transfer his call to my senior.

Thanks

Answer / aijaz khan

i will try to find out whatever wrong with him then will
talk to him cordially and will try to solve his
problem.e.g.financial problem and others.

Answer / anand dampella

Words can arouse anger and the same can be used to subside
anger in others. If i face an irate customer, what i do is,
i'll use words like...'It seems that you don't like to speak
with me'.

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