Answer / deepaksharma

I have done BA from up in drmlau so
I need know about how could give interview

WHAT'S GOING ON LAST SUNDAY

2 Answers   IBM, Infosys,

---

iam presently working as a microbiology faculty in a degree college .i want to change my career.can u give me suggestion, in which field i should enter[being a life science].[my qualification is M.Sc microbiology.

2 Answers  

---

I heard that there will be total 7rounds would be there in Dell call center,can anybody tell Me what would be the first 3rounds?

3 Answers   DELL,

---

What is IVR?

8 Answers   HCL,

---

does voice based tech support is similar to bpo plz tell me frankly awaitingly............

1 Answers  

---

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

---

How would you sell ice cream to Eskimos?

0 Answers   Cognizant,

---

If you are given a chance to be a president what should be the first thing you gonna do? and why?

0 Answers  

---

Why candidate choose a voice profile instead of a non voice profile job?

0 Answers  

---

why you want to join a call center as a quality analyst

5 Answers   Cognizant, Home Credit, PC Visor, Wipro,

---

what do you now about customer service?

8 Answers   Mobinil, TCS,

---

sell me the shirt you wear .........................

1 Answers   Wipro,

---