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what do you now about customer service?
- 8 Answers
- 13954 Views
- Mobinil, TCS, I also Faced
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Answers were Sorted based on User's Feedback
Answer / s.haripriya
customer service is all about serving the customers problem
in the best possible way,so as the customer feels comforted
using the product and the company he is assosiated with eg:
if he has called up to icici call center then ,customer
sevice he has received should be such that he is delighted to
be assosiated with the bank
| Is This Answer Correct ? | 47 Yes | 3 No |
Answer / anu
we have to hear the customers problem and provide a suitable solution for their problem....
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / guest
we just satisfy customers, while speaking with customers we
have to honesty and sincierly if customer blames u we have
to answer very politely,lovingly.
| Is This Answer Correct ? | 10 Yes | 5 No |
Answer / kunal bhalekar
It was just like to help the people to know about the offer and even any complaints about the particular operator or a company..
And in the another way the customer service it consists in 2parts inbound and outbound call center..
In inbound call center, continously will get a calls from the customer, and the executive need to pick that calls and solve customer's queries..
And in outbound, need to make a calls and convienience the customer about the product in a polite manner, and main thing is that if the person's got selected for mnc then he/she need to cover, based on the country he/she got. For eg. The person got selected for austrailian process, he need to cover the complete ausz country and in dosmestic the prsn need to cover wer he/she staying in their country..
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / gopal vats
Customer Service is the series of activity to fulfil the customer requirement & enhance the level of customer satisfaction. Customer service is the center point between Customer & organization.A customer service change the entire perception of customer for organization. In short we can say, Customer service is the sourse to assist customers in making cost effective and correct use of a product
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 4 Yes | 6 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 5 Yes | 11 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 3 Yes | 13 No |
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Call Centre AllOther (2477)
