Interested to Buy Any Domain ? << Click Here >> for more details...
what do you now about customer service?
- 8 Answers
- 13843 Views
- Mobinil, TCS, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / s.haripriya
customer service is all about serving the customers problem
in the best possible way,so as the customer feels comforted
using the product and the company he is assosiated with eg:
if he has called up to icici call center then ,customer
sevice he has received should be such that he is delighted to
be assosiated with the bank
| Is This Answer Correct ? | 47 Yes | 3 No |
Answer / anu
we have to hear the customers problem and provide a suitable solution for their problem....
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / guest
we just satisfy customers, while speaking with customers we
have to honesty and sincierly if customer blames u we have
to answer very politely,lovingly.
| Is This Answer Correct ? | 10 Yes | 5 No |
Answer / kunal bhalekar
It was just like to help the people to know about the offer and even any complaints about the particular operator or a company..
And in the another way the customer service it consists in 2parts inbound and outbound call center..
In inbound call center, continously will get a calls from the customer, and the executive need to pick that calls and solve customer's queries..
And in outbound, need to make a calls and convienience the customer about the product in a polite manner, and main thing is that if the person's got selected for mnc then he/she need to cover, based on the country he/she got. For eg. The person got selected for austrailian process, he need to cover the complete ausz country and in dosmestic the prsn need to cover wer he/she staying in their country..
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / gopal vats
Customer Service is the series of activity to fulfil the customer requirement & enhance the level of customer satisfaction. Customer service is the center point between Customer & organization.A customer service change the entire perception of customer for organization. In short we can say, Customer service is the sourse to assist customers in making cost effective and correct use of a product
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 4 Yes | 6 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 5 Yes | 11 No |
Answer / dibyalochansahu
The help of people in problem solf to him
| Is This Answer Correct ? | 3 Yes | 13 No |
Three reasons why you want to join just dial
why you want this job (specialy when you go for first interview and changeing the industries)
5 Answers Barclays, BMK, BPO, Call Centre, Cap Gemini, Genpact, Genpect,
why do u want to switch
name useful online tools that can be used for better customer service
Why candidate choose a voice profile instead of a non voice profile job?
Share your thought about downfall of US economy.
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
0 Answers Convergys, Tech Mahindra,
As per the QA parameters, what is the feature of a good call?
2 Answers Aegis, Ageis Technologies, IBM,
Is there any difference between an Auditor and a Quality analyst?
speak on the topic money for 2minutes
38 Answers Genpact, Google, Hewitt, IBM, Infosys, Petrochemicals,
Wat r all the questions asked in Call center interview ?
5 Answers BSNL, Optimus, Sparsh, Wipro,
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
-
Call Centre AllOther (2477)
