Answer Posted / deepaksharma
I have done BA from up in drmlau so
I need know about how could give interview
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Give example of situation where you were able to set priorities and abide by them ?
What according to you,is the most important requisite of a call centre executive?
How will you manage agents who are more tenured in the organisation and are elder to you ?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
Will you be comfortable handling customers on the phone? : bpo
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
Where do you see yourself after five years? : bpo
how fast can you learn things?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
what is the anual report of hcl bpo
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Tell me your mother daily routine
hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help