You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.

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You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. A scope change has been requested. You know change is concerned with all of the following except: A. Managing change B. Verifying change C. Influencing causes of change D. Determining that a change occurred

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Which of the following is true? A. Discounted cash flow analysis is the least precise of the cash flow techniques as it does not consider the time value of money. B. NPV is the least precise of the cash flow analysis techniques as it assumes reinvestment at the discount rate. C. Payback period is the least precise of the cash flow analysis techniques as it does not consider the time value of money. D. IRR is the least precise of the cash flow analysis techniques because it assumes reinvestment at the cost of capital.

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You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application. Prior to this conversion, all manner of desktop software existed on machines throughout the company and had caused increasing problems with sharing files and information across the company. A lot of unproductive hours were spent typing information into several formats. This project came about as a result of which of the following? A. Technological advance B. Business need C. Customer request D. Legal requirement

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You have collected the performance measurement documentation for your project to be included in the project archives. What is the purpose of the performance measurement documentation? A. It's used as part of the formal acceptance process to verify contract expenditures. B. It's reviewed to make certain the project goals and objectives were met. C. It's included in the project archive documentation after confirming the accuracy of the measurements. D. It’s used as historical information for future project that are similar in scope to this project.

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You are a contract project manager for a wholesale flower distribution company. Your project is to develop a website for the company that allows retailers to place their flower orders online. You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the consumer directly from the grower's site. This project involves coordinating the parent company, growers, and distributors. You are preparing a performance review and have the following measurements at hand: PV = 300; AC = 200; and EV = 250. What do you know about this project? A. The EAC is a positive number, which means the project will finish under budget. B. You do not have enough information to calculate CPI. C. The CV is a negative number in this case, which means you've spent less than what you planned as of the measurement date. D. The CV is a positive number in this case, which means you're under budget as of the measurement date.

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You are a project manager for Picture Shades, Inc. They manufacture window shades for hotel chains that have replicas of Renaissance-era paintings on the inside of the shades. Picture Shades is taking their product to the home market, and you're managing the new project. They will offer their products at retail stores as well as on their website. You're developing the project schedule for this undertaking and have determined the critical path. Which of the following is true? A. You calculated the most likely start date and most likely finish dates, float time, and weighted average estimates. B. You calculated the activity dependency, and the optimistic and pessimistic activity duration estimates. C. You calculated the early and late start dates, early and late finish dates, and float times for all activities. D. You calculated the optimistic, pessimistic, and most likely duration times and the float times for all activities.

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You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the project charter and the scope statement for this project. In your interviews with some key stakeholders, you conclude that the scope statement was poorly constructed. You know all of the following are true except: A. It will be difficult to assess future project decisions from this scope statement. B. It will be difficult to decompose the deliverables from this scope statement. C. It will be difficult to assess cost and time estimates from this scope statement. D. It will be difficult to create an accurate WBS from this scope statement.

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You are the project manager for a construction company that is building a new city and county office building in your city. Your CCB recently approved a scope change. You know that scope change might come about as a result of all of the following except: A. Schedule revisions B. Product scope change C. Changes to the agreed-upon WBS D. Changes to the project requirements

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Your project's primary constraint is quality. In order to make certain the project team members don't feel too pressed for time and to avoid schedule risk, you decide to use which of the following activity estimating tools? A. Expert judgment B. Quantitatively based durations C. Reserve time D. Analogous estimating

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The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.

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The project sponsor has approached you with a dilemma. The CEO announced at the annual stockholders meeting that the project you're managing will be completed by the end of this year. The problem is that this is six months prior to the scheduled completion date. It's too late to go back and correct her mistake, and stockholders are expecting implementation by the announced date. You must speed up the delivery date of this project. Your primary constraint before this occurred was the budget. What actions can you take to help speed up the project? A. Hire more resources to get the work completed faster. B. Ask for more money so that you can contract out one of the phases you had planned to do with in-house resources. C. Utilize negotiation and influencing skills to convince the project sponsor to speak with the CEO and make a correction to her announcement. D. Examine the project plan to see if there are any phases that can be fast tracked, and then revise the project plan to reflect the compression of the schedule.

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