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As a project manager, you know that the most important activity to ensure customer and stakeholder satisfaction is which of the following:
A. Documenting the requirements
B. Documenting the performance measurements
C. Reporting changes and updating the project plan and other project documents where appropriate
D. Reporting project status timely and regularly
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You are a project manager working for Mail House King. Your company processes orders for several mail-order catalog companies. Your project is to install new mail-sorting equipment and software. You’ve had some problems and experienced some variances so far during the project. Your project sponsor has asked for an EAC. You know the following information: PV = 800, BAC = 700, EV = 675, AC = 750, and ETC = 30. Which of the following is the correct EAC given the circumstances? A. 778 B. 780 C. 861 D. 833
How to track your team members?
Which of the following are tools and techniques of the Initiation process? A. Project selection methods and expert judgment B. Project selection criteria and expert judgment C. Constraints and assumptions and expert judgment D. Expert judgment and project charter
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You've been told that it is culturally unacceptable to eat certain foods in this country. You know that one of these foods happens to be a secret ingredient in the pizza sauce. What is the most appropriate response? A. Inform the potential partners that your sauce recipe is secret, but you’re certain there are no forbidden ingredients in it. B. Inform the potential partners that you suspect there might be a forbidden ingredient in the sauce and you'll request an investigation to determine if any of them exist in the sauce. C. Inform the potential partners that a forbidden ingredient exists in the sauce and determine to work with them to come up with another ingredient to replace that one. D. Don't tell the potential partners about the ingredient because the sauce they'll be using in the stores is shipped to them already prepared in cans. They won't know the ingredient is in the sauce.
How do you communicate bad news in your team?
Explain the concept of total quality management.
All of the following are true regarding parametric modeling except: A. It's a form of top-down estimating. B. It's a mathematical model. C. It's a tool used to estimate project costs. D. It's a tool used to estimate project time.
Which of the following describes a unique characteristic of the project Executing and Controlling processes? A. The core processes in the Executing and Controlling processes are from the Project Integration knowledge area from the Project Integration knowledge area. B. Both the Executing and Controlling processes measure variances in project performance and use corrective action to bring performance hack in line with the plan. C. Executing is an input to the Controlling processes, and Controlling is an input to Execution. D. Executing and controlling each have only one core process.
You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
All of the following arc tools and techniques of the Project Plan execution process except： A. Project management information system B. Work authorization system C. Organizational policies D. General management skills
The Project Human Resource Management knowledge area contains which of the following processes? A. Staff Acquisition, Team Development, and Resource Planning B. Staff Acquisition, Team Development, and Performance Reporting C. Organizational Planning, Staff Acquisition, and Team Development D. Organization Planning, Team Development, and Resource Planning
What limits the options of the project team? A. Technology B. Constraints C. Deliverables D. Assumptions
Design Patterns 
