You are a project manager for Fountain of Youth Spring Water bottlers. You are installing a new accounting system and have identified several problems and their causes. You decide to use which of the following flowcharts to diagram the problems' causes and effects?
A. Decision tree diagram
B. Fishbone diagram
C. Benchmark diagram
D. Simulation tree diagram
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What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing
Lessons learned are used for all of the following except: A. To provide historical information that you can review during your next project B. To document employee performance C. To identify successes and failures on the project D. To record the causes of performance variances
You are preparing a diagram that plots two variables, the dependent variable and the independent variable, to see the relationship between the two elements. What kind of diagram are you using? A. Cause-and-effect diagram B. Control chart C. Flowchart D. Scatter diagram
You are a project manager for a new software development project. You have a few activities that require specialized testing. The testing might need to be repeated more than once. Which of the following do you choose? A. The Graphical Evaluation and Review Technique because it allows for conditional branching and looping for the testing activity B. The Critical Path Method because it allows for float time to be calculated for the testing activity C. The Program Evaluation and Review Technique because it allows for conditional branching and looping for the testing activity D. The Program Evaluation and Review Technique because it allows for a weighted average distribution, which will even out the time needed for the testing activity
You are the project manager for Fun Days vacation packages. Your new project assignment is to head up the Fun Days resort opening in Austin, Texas. You are estimating the duration of the project plan activities, devising the project schedule, and monitoring and controlling deviations from the schedule. Which of the Project Management Knowledge Areas are you working in? A. Project Scope B. Project Quality C. Project Integration D. Project Time
Explain the concept of total quality management.
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. As a potential bidder for this project, you worked on the RFP response and submitted the proposal. When the selection committee received the RFP responses from all the vendors bidding on this project, they used a weighted system to make a selection. Which process did this occur in? A. Source Selection B. Solicitation C. Requisition D. Contract Administration
Which performance measurement tells us how much more of the budget is required to finish the project? A. ETC B. EV C. AC D. EAC
Which of the following is displayed as an S-curve? A. Gantt B. Cost baseline C. Critical path D. PERT
You are a project manager who has recently held a project team kickoff meeting where all the team members were formally introduced to each other. Some of the team members know each other from other projects and have been working with you for the past 3 weeks during the Planning processes. Which of the following is true? A. Team building begins once all the members of the team are identified and introduced to each other. This team is in the storming stage of Team Development. B. Team building begins at the Planning process. This team is in the storming stage of Team Development. C. Team building begins once all the members of the team are identified and introduced to each other. This team is in the forming stage of Team Development. D. Team building begins at the Planning process. This team is in the forming stage of Team Development.
Explain the difference between Project management and IT management.
As project manager, you know that all of the following are true concerning analogous estimating techniques except: A. It's a qualitatively based estimating technique. B. It's a top-down estimating technique. C. It's a tool and technique of Activity Duration Estimating and Cost Estimating. D. It’s a form of expert judgment.
Design Patterns 
