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How to deal with underperforming team members?
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You are a project manager for Cashiers systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change to the product. You will handle this change using the scope change control system. All of the following are true except: A. Changes to product scope should be reflected in project scope. B. Project scope changes may result in adjustments to the performance measurement baselines. C. Changes to project scope should be reflected in the product scope. D. Scope changes may result in performance improvements.
Which of the following compression techniques increases risk? A. Crashing B. Resource leveling C. Fast tracking D. Lead and lag
The primary function of the Closing process is to: A. Formalize lessons learned and distribute this information to project participants B. Perform audits to verify the project results against the project requirements C. Formalize project completion and disseminate this information to project participants D. Perform post-implementation audits to document project successes and failures
All of the following are inputs to the Administrative Closure process except: A. Performance measurement documentation B. Product documentation C. Other project records D. Contract documents
You are going to take some performance measurements for your current project. You know that PV = 450, AC = 500, and EV = 375. What is the CV and SV respectively? A. CV = 125, and SV = 75 B. CV=-75, and SV=-125 C. CV = 75, and SV = 125 D. CV=-125, and SV=-75
You are the project manager for a top-secret software project for an agency of the United States Government. Your mission, should you choose to accept it, is to complete the project using internal resources. The reason is because getting top secret clearances for contractors takes quite a bit of time and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Your programmer’s are siphoned off this project to work on the executive director's hot new project. Which of the following addresses the purpose of Scope Verification in this case? A. It determines the correctness and completion of all the work B. It documents the level and degree of completion C. It determines if the project results comply with quality standards D. It documents the correctness of the work according to stakeholders' expectations
Your project's primary constraint is quality. In order to make certain the project team members don't feel too pressed for time and to avoid schedule risk, you decide to use which of the following activity estimating tools? A. Expert judgment B. Quantitatively based durations C. Reserve time D. Analogous estimating
As a project manager, you're responsible for maintaining and ensuring integrity for all of the following except: A. Personal integrity of others B. Project management process C. Personal integrity D. Product integrity
Which of the following is true regarding constraints and assumptions? A. Constraints restrict the actions of the project team, and assumptions are considered true for planning purposes. B. Constraints are considered true for planning purposes, and assumptions limit the options of the project team. C. Constraints consider vendor availability and resource availability to be true for planning purposes. Assumptions limit the project teamwork within predefined budgets or time lines. D. Constraints and assumptions are inputs to the Initiation process. They should be documented, as they will be used throughout the project Planning process.
why is ITIL certification required? what is the use of ITIL foundation certification?
Your hardware vendor left you voicemail saying that a potential snowstorm in the Midwest might prevent your equipment from arriving on time. She wanted to give you a heads-up and asked that you return the call. Which of the following is true? A. This is a secondary risk, which is an output of Risk Response Planning. B. This is a contingency plan, which is an output of Risk Response Planning. C. This is a risk, which is an output of Risk Identification. D. This is a trigger, which is an output of Risk Identification.
What limits the options of the project team? A. Technology B. Constraints C. Deliverables D. Assumptions
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