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Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are:
A. Grades of quality, fitness for use
B. Fitness for use, zero defects
C. Zero defects, fitness for use
D. Cost of quality, zero defects
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As project manager, you know that all of the following are true concerning analogous estimating techniques except: A. It's a qualitatively based estimating technique. B. It's a top-down estimating technique. C. It's a tool and technique of Activity Duration Estimating and Cost Estimating. D. It’s a form of expert judgment.
You are a project manager for a documentary film company. In light of a recent national tragedy, the company president wants to get a new documentary on the rescue efforts of the heroic firefighters to air as soon as possible. She's looking to you to make this documentary the best that's ever been produced in the history of this company. She guarantees you free rein to use whatever resources you need to get this project done quickly. However, the best photographer in the company is currently working on another assignment. Which of the following is true? A. The primary constraint is time because the president wants the film done quickly. She told you to get it to air as soon as possible. B. Resources are the primary constraint. Even though the president has given you free rein on resource use, you assume she didn't mean those actively assigned to projects. C. The schedule is the primary constraint. Even though the president has given you free rein on resource use, you assume she didn’t mean those actively assigned to projects. The photographer won’t be finished for another three weeks on his current assignment, so schedule adjustments will have to be made. D. The primary constraint is quality because the president wants this to be the best film ever produced by this company. She's given you free rein to use whatever resources needed to get the job done.
You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
You are the project manager for a new website for the local zoo. You need to perform Quantitative Risk Analysis. You'll use all of the following tools and techniques to accomplish this except: A. Data precision ranking B. Sensitivity analysis C. Decision tree analysis D. Interviewing
You are a fabulous project manager, and your team thinks highly of you. You are well respected by the stakeholders, management ream, and project team. When you make decisions, others follow your lead as a result of which of the following? A. Referent power B. Expert power C. Legitimate power D. Punishment power
Mathematical models using linear, dynamic, integer, or algorithm models are considered: A. Project selection criteria B. A form of expert judgment C. Project selection methods D. A form of historical information
What are the different kinds of project management tools you worked with?
All of the following are true regarding Pareto diagrams and Pareto theory except: A. Pareto diagrams are histograms. B. Pareto diagrams rank order factors. C. A small number of causes create the majority of problems. D. Pareto diagrams use two variables.
You have just prepared an RFP for release. Your project involves a substantial amount of contract work detailed in the RFP. Your favorite vendor drops by and offers to give you and your spouse the use of their company condo for your upcoming vacation. It's located in a beautiful resort community that happens to be one of your favorite places to go for a get away. What is the most appropriate response? A. Thank the vendor but decline the offer, as you know this could be considered a conflict of interest. B. Thank the vendor and accept. This vendor is always offering you incentives like this, so this offer does not likely have anything to do with the recent RFP release. C. Thank the vendor, accept the offer, and immediately tell your project sponsor so they're aware of what you're doing. D. Thank the vendor but decline the offer because you've already made another arrangement for this vacation. Ask them if you can take a rain check and arrange another time to use the condo.
What are the triple constraints? A. Time, schedules, and quality B. Time, availability, and quality C. Time, money, and schedules D. Time, money, and quality
You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor's work involves digging the holes and setting the lamp poles in concrete. The subcontractor's performance is not meeting the contract requirements, because the poles are not buried to the correct depth. Which of the following is true? A. You are in the Quality Assurance process and have performed a quality audit to assure correctness of work. B. You are in the Scope Verification process and have performed a quality audit to assure correctness of work. C. You are in the Contract Administration process and have completed a contract audit to assure the subcontractor's performance meets the contract requirements. D. You are in the Performance Reporting process and have completed a performance review of the contractor's work.
You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except: A. Senders are responsible for sending clear, concise, complete messages. B. Receivers are responsible for understanding the message. C. Communication can be vertical or horizontal or both. D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
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