Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are:
A. Grades of quality, fitness for use
B. Fitness for use, zero defects
C. Zero defects, fitness for use
D. Cost of quality, zero defects



Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of ..

Answer / Nand Nandan Dubey

c. Juran

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