These diagrams rank order factors for corrective action by frequency of occurrence. They are also a type of histogram:
A. Control charts
B. Process flowcharts
C. Scatter diagrams
D. Pareto diagrams
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You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
If you know expected value is 500 and the standard deviation is 12, you can say with approximately a 95 percent confidence rating which of the following? A. The activity will take between 488 and 512 days. B. The activity will take between 464 and 536 days. C. The activity will take between 494 and 506 days. D. The activity will take between 476 and 524 days.
Your project has experienced some changes to the agreed-upon WBS elements. The changes were approved through the proper change control process. The WBS changes may in turn require which of the following? A. Scope changes B. Cost changes C. Schedule revisions D. Risk response changes
You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. The customer has signed off on the project, formal acceptance notices have been distributed, and project closure procedures have been performed. What type of project ending is this? A. Extinction B. Starvation C. Integration D. Addition
You have accumulated project information throughout the project and need to distribute some important information you just received. All of the following are part of information distribution methods except; A. Electronic mail B. Videoconferencing C. Electronic databases D. Voice mail
Your project was just completed. Due to some unfortunate circumstances, the project was delayed causing cost overruns at the end of the project. Which of the following is true? A. You document the circumstances as lessons learned. B. You pay particular attention to archiving the financial records for this project. C. Your project ended due to starvation because of the cost overruns. D. You document the circumstances surrounding the project completion during the Scope Verification process.
You are developing your project schedule and have decided to use the PＥRT method to determine project duration. The estimates you've gathered so far include the following: Most likely is 200 hours, optimistic is 180 hours, and pessimistic is 220 hours. Which of the following is the correct PERT estimate? A. 190 B. 266 C. ２00 D. 210
Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the characteristics and features of the new product line, you will have to perform which of the following? A. Fast tracking B. Consulting with the stakeholders C. Planning the project life cycle D. Progressive elaboration
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays. You explain to her that the change needs to go through the change control system. You explain that a change control system does all of the following, except: A. Document procedures for change requests B. Track the status of change requests C. Describe the management impacts of change D. Determine if changes are approved or denied
Project managers use this conflict resolution technique most often： A. Smoothing B. Confronting C. Naming D. Forcing
You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are performing earned value analysis, trend analysis, and performance reviews. Which of the following is true? A. This is performance measurement documentation, which is an input to the Contract Closeout process B. This is performance measurement documentation, which is an input to the Administrative Closure process C. These are performance reporting tools and techniques of the Administrative Closure process D. These are performance reporting tools and techniques of the Contract Closeout process
Which performance measurement tells us what the projected total cost of the project will be at completion? A. ETC B. CPI C. SPI D. EAC
Design Patterns 
