Tell me about a time to deal with a conflict between licensed and unlicensed personnel and how you handle the situation
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Answer / Archana Mishra
In a kitchen setting, dealing with conflicts between licensed and unlicensed personnel can be challenging. A potential scenario could involve an unlicensed cook attempting to perform duties beyond their qualifications, causing conflict with a licensed chef. To address this issue, it's essential to emphasize the importance of adhering to safety regulations, maintaining professionalism, and ensuring each team member understands their role and responsibilities. I would handle such a situation by having a private conversation with both parties, explaining the importance of following the rules, and offering training or guidance for improvement where necessary.
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