what is outbound?




Answers were Sorted based on User's Feedback



Answer / amanda

There are two types of call..The inbound and the outbound.

The INBOUND is a call which you are the one recieving a
call from a customers, with regards to their issues.
About, OUTBOUND is a call wherein a representative is the
one who is titled to call a costumers and telling them
and/or selling them your about your product.

Is This Answer Correct ?    12 Yes 1 No

Answer / sudhanshu malviya

the outbound in which we go directly to the customers like
as a typical marketing.

Is This Answer Correct ?    4 Yes 0 No

Answer / madhu

In a call centre,there will be two types of calls:
INBOUND
OUTBOUND
Inbound calls : Employees in a call centre would be
receiving calls from the customers regarding their issues
concerning to products,etc

Outbound calls : Employees in a call centre make calls to
customers to sell their products or to market their products,etc

Is This Answer Correct ?    3 Yes 0 No




Answer / atul uppal

INBOUND-WHEN WE REC ANY CALL FOR CUSTOMER QUERY THAT IS
INBOUND....


OUTBOUND-WHEN WE SELL ANY PRODUCT N SERVICES THAT IS OUTBOUND...

Is This Answer Correct ?    1 Yes 0 No

Answer / deepthi

outbond is nothing but where we make calls to customers
either in domestic call center or in international call
center it is only making calls.

Is This Answer Correct ?    2 Yes 3 No

Answer / vijay

If customer having any quries the customer directly call to
customer care services? The customer care services clear
our doubts.

Is This Answer Correct ?    3 Yes 8 No

Answer / vijayakumar

The outbound is nothing but, the customer having any doubt
in the produce, the customer directly cal to customer care
services and clear our doubt?

Is This Answer Correct ?    2 Yes 9 No

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