what is outbound?
- 7 Answers
- 15337 Views
- EXL, Spanco, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / amanda
There are two types of call..The inbound and the outbound.
The INBOUND is a call which you are the one recieving a
call from a customers, with regards to their issues.
About, OUTBOUND is a call wherein a representative is the
one who is titled to call a costumers and telling them
and/or selling them your about your product.
| Is This Answer Correct ? | 12 Yes | 1 No |
Answer / sudhanshu malviya
the outbound in which we go directly to the customers like
as a typical marketing.
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / madhu
In a call centre,there will be two types of calls:
INBOUND
OUTBOUND
Inbound calls : Employees in a call centre would be
receiving calls from the customers regarding their issues
concerning to products,etc
Outbound calls : Employees in a call centre make calls to
customers to sell their products or to market their products,etc
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / atul uppal
INBOUND-WHEN WE REC ANY CALL FOR CUSTOMER QUERY THAT IS
INBOUND....
OUTBOUND-WHEN WE SELL ANY PRODUCT N SERVICES THAT IS OUTBOUND...
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / deepthi
outbond is nothing but where we make calls to customers
either in domestic call center or in international call
center it is only making calls.
| Is This Answer Correct ? | 2 Yes | 3 No |
Answer / vijay
If customer having any quries the customer directly call to
customer care services? The customer care services clear
our doubts.
| Is This Answer Correct ? | 3 Yes | 8 No |
Answer / vijayakumar
The outbound is nothing but, the customer having any doubt
in the produce, the customer directly cal to customer care
services and clear our doubt?
| Is This Answer Correct ? | 2 Yes | 9 No |
Which was the most embarrassing moment you had with a Client? Any time you have faced a situation with the client where the client was not agreeing with you. How did you react?
n rounds will be there in IBM voice based non-tech support?
how does it help discipline to success ?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
what do mean by call center and what type of questions can be put ub by faculty in it???
how can i speak my reference?
I was walking on the road and all of sudden...........
how much supervision have you typically recieved in your previous job?
HOW you spend the last day? how you spend the last Birthday.
0 Answers ABC, Genpact, iGate,
can u explain about child labour?
i have received my call caler till now what should i do
what is the difference of customer service and contact service?
4 Answers Call Centre, ClientLogic, Reliance,
-
Call Centre AllOther (2477)
