Answers were Sorted based on User's Feedback
Answer / amanda
There are two types of call..The inbound and the outbound.
The INBOUND is a call which you are the one recieving a
call from a customers, with regards to their issues.
About, OUTBOUND is a call wherein a representative is the
one who is titled to call a costumers and telling them
and/or selling them your about your product.
|Is This Answer Correct ?||12 Yes||1 No|
Answer / sudhanshu malviya
the outbound in which we go directly to the customers like
as a typical marketing.
|Is This Answer Correct ?||4 Yes||0 No|
Answer / madhu
In a call centre,there will be two types of calls:
Inbound calls : Employees in a call centre would be
receiving calls from the customers regarding their issues
concerning to products,etc
Outbound calls : Employees in a call centre make calls to
customers to sell their products or to market their products,etc
|Is This Answer Correct ?||3 Yes||0 No|
Answer / atul uppal
INBOUND-WHEN WE REC ANY CALL FOR CUSTOMER QUERY THAT IS
OUTBOUND-WHEN WE SELL ANY PRODUCT N SERVICES THAT IS OUTBOUND...
|Is This Answer Correct ?||1 Yes||0 No|
Answer / deepthi
outbond is nothing but where we make calls to customers
either in domestic call center or in international call
center it is only making calls.
|Is This Answer Correct ?||2 Yes||3 No|
Answer / vijay
If customer having any quries the customer directly call to
customer care services? The customer care services clear
|Is This Answer Correct ?||3 Yes||8 No|
Answer / vijayakumar
The outbound is nothing but, the customer having any doubt
in the produce, the customer directly cal to customer care
services and clear our doubt?
|Is This Answer Correct ?||2 Yes||9 No|
What all rounds do we have to face in dell(bpo)??
what do you prefer to be paper or pen and y?
what is positive attitude or what do you mean by positive attitude ?
what are the responsibilities and works of assistant manager in bpo sector
wjy did you apply in a call center? why not in a bank?
describe a person
Three minutes speech on Life,Friendship etc????
In which year you completed your PG
How you spent your last sunday/weekend ?
What is HRO?
What is A Call Centre For You?
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?