what is the different between bpo and call centre
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Answer / roopesh
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 22 Yes | 4 No |
Answer / charan
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 18 Yes | 2 No |
memorable call
Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.
What is the mejor think future in the industry.
Candid (a)fearless (b)frank (C)Softspoken (d)faithful
people prefer ambiguity to (a) rationality (b)clarity (c) certainty (d)pervesity
What is Mean by MNC call centre?
why are you join ienerjier
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
why you want to leave the current job
What is your reason for joining at this Organization? & Whenever your was asked, why did you reply in wrong?
3 Answers BPO, HP, Royal Bank Of Scotland,
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Call Centre AllOther (2477)
