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Answer Posted / amanda
There are two types of call..The inbound and the outbound.
The INBOUND is a call which you are the one recieving a
call from a customers, with regards to their issues.
About, OUTBOUND is a call wherein a representative is the
one who is titled to call a costumers and telling them
and/or selling them your about your product.
| Is This Answer Correct ? | 12 Yes | 1 No |
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I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?
Why do you want to leave the organisation?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
Tell me something about your on-the-job training?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
is computer knowledge is must to work for bpos????????//
What are the disadvantage and advantage of working in a call center?
name useful online tools that can be used for better customer service
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
What are the key attributes of a call center executive?
Bangalore traffic
what do you know about mumbai city
Where you see bpo in the current market? : bpo
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
