Suppose a USER is saying he is not able to access the
internet or page loading is slow

what trobleshooting steps you will take to get it fixed

Answers were Sorted based on User's Feedback



Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / harish

first we can delete the temp files and cookies manualy or
using the software,stop all the downloads or toorent
application you can check the speed in speedtest.net,if its
showing proper check with the virus in your system ,in lan
propertie you can check the sent and recieved data

Is This Answer Correct ?    6 Yes 3 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / friend of mr. sahin

GUYS----Giving a Good try But not up to the mark.... Think
about the Networking Level

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / harsha

First and foremost check the physical connections of the machine.

Reseating the cable might help sometimes.

Check whether there are any duplex mismatches which is causing the page to load slow.

If you have the admin level privileges check the access-lists,routes through which the machine can access Internet.

These are the things which popped in my mind.

Let me know if there are anything else.

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / friend of mr. sahin

Will access-lists,routes cause the delay in the loading of
webpage ? not really.

Resetting the cable might help sometimes.---Reaching to the
point. one of the possibility.

Hey any one know 80:20 Ratio-: the solution is hidden here.
provided the Hint

Not try :-)

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / raj

stop the downloading process and close the another window if it is running.

Is This Answer Correct ?    1 Yes 3 No

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