Answer / gokulesh sharma

in technical support we receive calls regarding some
technical things , Like there is any issue in hard disk of
a computer also we can give resolutions to the customer
offline also ,In call center we can give resolutions to the
customer only online by receiving their calls .............

Answer / s.lourdumary jenifer

Call center means its process the business through the tele phone. Its should communicated and collect the details about the business throught the tele phone. Its look like a oral management.

Tech support means its process the technical way of internet. Its should communicate and show the results in system. Its look like a writen management.

Why do you want to change/leave your current job?

2 Answers   DishTV, HCL,

---

i would like to get mphasis bpo test paper

3 Answers   Mphasis, Sitel,

---

what qualities of b.p.o attracts you ?

7 Answers   iEnergizer, Wipro,

---

why i configer to power mangemant?

0 Answers  

---

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

1 Answers   HSBC,

---

Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story.......

7 Answers   Convergys,

---

How do you descibe the ocean is blue if your customer are blind?

5 Answers   Mphasis,

---

Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???

41 Answers   247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,

---

why you want to join a call center as a quality analyst

5 Answers   Cognizant, Home Credit, PC Visor, Wipro,

---

for some training is a neccesity and for others it's a luxury comment about the above statement

0 Answers  

---

What has disappointed you about a job?

2 Answers  

---

Are you a team player? : bpo

0 Answers  

---